Overview
Director of Residential Services Jobs in Overland Park, KS at Heartstrings Community Foundation
Title: Director of Residential Services
Company: Heartstrings Community Foundation
Location: Overland Park, KS
Salary: $50,000 – $60,000 annually
Sign – on Bonus: $1,500 after 90 day employment & $1000.00 after 1 year
Minimum Qualifications: Bachelors degree in Human Services field
Substitution: Work experience can be substituted for education
Experience: Required
Reports To: Executive Director
Position Summary
The Director of Residential Services is responsible for overseeing the daily operations of residential programs, ensuring high-quality care for individuals served, and maintaining compliance with all applicable regulations, including KDADS and the Final Rule. This role combines administrative leadership with direct care responsibilities.
Key Responsibilities
Leadership & Supervision
- Supervise, support, and evaluate all residential staff
- Provide leadership, coaching, and ongoing training to ensure quality service delivery
- Develop staff schedules and ensure adequate coverage for all shifts
- Address staff performance issues and implement corrective actions as needed
Program Oversight
- Oversee daily operations of residential services to ensure a safe, supportive, and person-centered environment
- Ensure individualized care plans are implemented effectively
- Monitor service delivery to maintain high standards of care
Direct Care
- Provide direct care support to residents from 4:00 PM – 8:00 PM daily
- Assist with activities of daily living (ADLs), behavioral support, and community integration as needed
Compliance & Quality Assurance
- Ensure full compliance with Kansas Department for Aging and Disability Services regulations and HCBS Final Rule
- Maintain accurate documentation and ensure timely completion of reports
- Prepare for and participate in audits, inspections, and reviews
- Implement corrective actions to address compliance issues
Communication & Collaboration
- Report directly to the Executive Director on program performance and needs
- Collaborate with interdisciplinary teams, families, and external stakeholders
- Address concerns, incidents, and emergencies in a timely and professional manner
Qualifications
- Bachelor’s degree in human services, Social Work, or a related field (preferred)
- Experience in residential services, preferably in a leadership role
- Knowledge of KDADS regulations and HCBS Final Rule requirements
- Strong leadership, organizational, and communication skills
- Ability to work flexible hours, including direct care responsibilities
Working Conditions
- Combination of administrative duties and hands-on direct care
- May require physical activity, including lifting, assisting residents, and extended periods of standing
Required Physical Activities:
- Maintain CPR/First Aid certificate
- Ability to lift 30 lbs or 1/4 of body weight
Driving Requirements:
- Ability to travel independently to various locations
- Ability to adhere to HCF®’s transportation policy
Other Requirements:
- Maintain all training required by HCF®
- Ability to meet state required background checks
- Submit to periodic drug testing
- Ability to understand written and verbal communication
- Problem-solving and decision-making ability
- Ability to supervise the work of others
- Ability to communicate in English (hearing and speech)
- Professional conduct
- Dress in accordance with HCF® policy
- Professional written communication
- Bondable
- Good documentation, organization and tracking skills
- Good computer skills
- Ability to work independently and as a team member
Insurance Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
Supplemental Coverage/Memberships:
- Legal Shield/ID Shield
- Aflac, Globe Life, Manhattan Life/Attentive Supplemental insurance
General Employment Benefits:
- Paid Time-Off (PTO)
- Holiday Pay
- Funeral Leave
- Pre-tax benefits
- 401K retirement plan
- Direct Deposit
- Recruitment and Retention Incentives
APPLY TODAY: https://heartstringscf.org/job/director-of-residential-services-full-time/
