Overview
Director of Enrollment Management Jobs in San Juan, PR at Universidad Ana G. Méndez
We are currently looking for an individual to join our team as Director of Enrollment Management. Works consist of assisting the Director of Online Division in directing and implementing the enrollment processes (prequalification, recruitment, admissions, course selection) with the academic area, and the retention unit. Responsible for analyzing the selection of courses using available technological tools to strengthen enrollment in headcount and contact hours. Comply with established standards, procedures and policies related to enrollment management.
Ana G. Mendez University serves a diverse student population, offering bilingual education to the community for traditional and non-traditional students.
ESSENTIAL FUNCTIONS
1. Lead the implementation of prequalification, admission, course selection, and enrollment processes for academic sessions in coordination with the staff of academic and retention units.
2. Execute the necessary management reports to monitor the admission and enrollment process to ensure compliance with specific strategies.
3. Monitor the data from the various management reports to make immediate changes to the strategies implemented in the online Division.
4. Implement the communication plan for active and inactive non-enrolled students, using calls, letters, emails, and other means of communication by established policies.
5. Coordinate specific strategies to enhance the conversion of prequalified students to admitted students and ensure that admitted students become active by selecting courses to finalize their enrollment, in collaboration with the corresponding units.
6. Develop the Training Plan for the unit’s employees in accordance with institutional policies and operational procedures, among others.
7. Establish metrics that promote the efficiency and effectiveness of enrollment processes.
8. Maintain a plan to respond to referred calls from other institutional areas.
9. Identify and recommend new procedures related to student services to strengthen admission and enrollment.
10. Supervise and monitor the document digitization process carried out in the Enrollment Management unit.
11. Ensure compliance with federal FERPA law.
12. Keep the supervisors informed about the enrollment process’s movement, trends, and action plans for each academic term.
13. Serve students and offer guidance on processes and services related to enrollment.
REQUIREMENTS
1. Bachelor’s degree in business administration or education required, master’s degree a plus.
2. Minimum three (3) years of related work experience required.
3. Ability to express himself/herself effectively, verbally and in writing, in Spanish and English.
4. Demonstrate mastery of all technological tools in Anthology, Banner and ARGOS.
5. Demonstrate mastery of business productivity technological tools and remote communication technologies to support their functions and offer physical and remote services.
6. Interpersonal communication skills sufficient to communicate effectively with students, faculty, and administrators.
7. Ability to use email or other alternative methods of communication.
8. Ability to maintain effective working relationships with faculty, staff, and students.
9. Knowledge of management aspects.
10.Knowledge of budget management.
11.Analytical ability.
12.High degree of discretion and reliability in the performance of their duties.
ABOUT AGM UNIVERSITY
Ana G. Mendez University (AGMU) is a nonprofit institution of higher education established in 2003. AGMU operates four campuses in the State of Florida and offers a wide range of academic offerings in Spanish, English and Bilingual across various modalities. AGMU promotes innovation, entrepreneurship, research, and diversity. In addition, we encourage integral education to benefit the Hispanic and international communities. AGMU proudly offers programs at the undergraduate, graduate, and doctoral levels that are framed by the highest academic standards.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by law. “EEO Employer & Affirmative Action for Minorities/Females/People with Disabilities/Veterans”
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Ability to Commute:
San Juan, PR 00928 (Required)
Work Location: In person
Title: Director of Enrollment Management
Company: Universidad Ana G. Méndez
Location: San Juan, PR
