Overview
Digital Engagement & Community Operations Executive Jobs in Singapore, Singapore at CGP
Position: 2x Digital Engagement & Community Operations Executive
About the Role:
We are looking for a proactive and detail-oriented Digital Engagement & Community Operations Executive to support digitalization efforts within the local community. You will play a key role in fostering relationships with merchants, seniors, and community partners, ensuring seamless execution of digital initiatives, and supporting the operational needs of a
dynamic
engagement team.
Employment Benefits and Entitlement
Location:
Islandwide (Not assigned to a specific GRC) Working Days: 5 days per week (Monday – Sunday)
Working Hours:
8.5 hours per day (Mostly 9 AM – 6 PM or 10 AM – 7 PM; occasional events may require shifts from 2 PM – 10 PM, up to 44 hours per week)
Key Responsibilities:
Community Digitalization & Engagement Support Establish and maintain relationships with merchants and community partners to drive digital adoption.
Oversee Operations of the programme, ensuring service standards are upheld during engagement with Operational & Logistical Coordination Assist in setting up and managing logistical requirements for
community engagement
hubs.
Coordinate roving counters, pop-up events, learning journeys, and other outreach activities in
collaboration
with partners.
Ensure all engagements and interactions are accurately recorded in the CRM system. Monitoring & Reporting Conduct monthly call-backs and survey interviews to assess program impact.
Generate reports to track engagement numbers and team’s performance. Stakeholder & Program Support Work closely with the Operations Manager to facilitate collaborations with partners.
Assist in volunteer management, stakeholder coordination, and training sessions.
Support the development of publicity materials for engagement initiatives. General & Ad-hoc
Duties
Assist in strengthening partnerships within the organization’s community network.
Provide operational and administrative support as needed.
What We’re Looking For:
Experience:
1-3 years in
leadership
, business development, or
community engagement
roles.
People
Skills:
Strong stakeholder management,
communication
, and interpersonal skills.
Analytical Thinking:
Ability to anticipate challenges, identify opportunities, and problem-solve effectively.
Leadership
&
Adaptability
:
Capable of managing a team in
dynamic
,
fast-paced
environments.
Tech-Savvy:
Proficient in Microsoft Office, with an interest in digital adoption initiatives.
Detail-Oriented:
Meticulous and well-organized in planning and executing initiatives.
If you’re passionate about driving digital adoption and community outreach, we’d love to hear from you!
Interested applicants, please click “
Apply Now
”.Company Registration Number: N | EA Licence: 19C9859
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Title: Digital Engagement & Community Operations Executive
Company: CGP
Location: Singapore, Singapore
Category: Non-Profit & Social Impact, Customer Service/HelpDesk
