Overview
Development Specialist Jobs in Columbia, South Carolina, USA at Find Great People | FGP
United Way Association of South Carolina’s SC 211 is looking to add adynamicand engaging211 Development Specialistto their team. This position will be responsible for leading the enhancement of the South Carolina 211 database. This position will develop and maintain partnerships in South Carolina to gather feedback, conduct service provider training, increase utilization of 211 services, and participate in outreach andcommunity engagementstrategies.
Responsibilities **
Contact organizations in the 211 database, to ensure information is up to date
Enter all approved organizations into the 211 database
Establishes and maintains a system to follow-up with callers on referrals to assess referral responsiveness and caller satisfaction
Conducts calls with clients and community members to provide resources and case management services as needed
Serves as liaison to organizational clients
Participate in community-led meetings, service provider trainings, and site visits.
Participate in outreach events with community partners.
Engage community stakeholders to gather community feedback and improve the overall 211 service and experience
Identify additional community engagements to attend
Foster additional organizational partnerships for the 211 database
Qualifications **
Excellent Customer Service andCommunication skills
Public Speaking and Presentation Skills
Familiarity withmoderndatabase and information system technologies
Collaborationand ability to work closely within a team
Title: Development Specialist
Company: Find Great People | FGP
Location: Columbia, South Carolina, USA
Category: Customer Service/HelpDesk, Non-Profit
