Overview
Development Operations & Stewardship Manager Jobs in Mercer Island, WA at French American School of Puget Sound – FASPS
Title: Development Operations & Stewardship Manager
Company: French American School of Puget Sound – FASPS
Location: Mercer Island, WA
Development Operations & Stewardship Manager
Position Summary
The French American School of Puget Sound (FASPS) seeks a highly organized, analytical, and service-oriented Development Operations & Stewardship Manager to oversee the day-to-day operations that support the school’s fundraising, donor stewardship, and constituent engagement efforts.
Reporting to the Director of Development, this position serves as the primary administrator for the school’s fundraising systems and development operations, ensuring the accuracy, integrity, and effective use of donor and constituent data. The Development Operations & Stewardship Manager manages gift processing, reporting, stewardship activities, campaign support, event systems, and development analytics while partnering closely with colleagues across Advancement, Finance, and School Leadership.
This role is ideal for a professional who enjoys combining technology, data, project management, and relationship support in a mission-driven environment. Success in this position is reflected in accurate and reliable data, exceptional donor stewardship, efficient fundraising operations, and responsive support for the Development team and the broader FASPS community.
Primary Responsibilities
Development Operations & Database Management
Serve as the school’s lead administrator for Raiser’s Edge NXT and related development systems.
Responsibilities include:
- Maintain the accuracy, integrity, and security of all donor and constituent records.
- Process gifts, pledges, recurring donations, matching gifts, and other philanthropic transactions.
- Generate gift acknowledgments, tax receipts, and donor correspondence.
- Develop and maintain reports, dashboards, mailing lists, and data exports for Advancement leadership, the Head of School, Board of Trustees, Campaign Cabinet, and other stakeholders.
- Perform regular database audits, data cleanup, coding reviews, and duplicate management to ensure consistent data quality.
- Establish and maintain data standards, documentation, and best practices for development operations.
- Manage database imports, exports, integrations, and user support.
- Recommend improvements to systems, workflows, and reporting that enhance efficiency and fundraising effectiveness.
Development Reporting & Analytics
Responsibilities include:
- Produce monthly, quarterly, and annual fundraising reports.
- Develop dashboards and key performance indicators for campaign performance, donor engagement, stewardship, and fundraising progress.
- Analyze fundraising trends and donor activity to support planning and performance measurement.
- Prepare customized reports and briefing materials for leadership, campaign committees, and major donor meetings.
Donor Stewardship & Constituent Engagement
Responsibilities include:
- Prepare personalized acknowledgment letters, tax receipts, and stewardship communications.
- Maintain donor recognition records and stewardship tracking.
- Ensure timely, accurate, and personalized donor correspondence.
- Support donor cultivation by maintaining comprehensive constituent profiles and interaction histories.
- Partner with Advancement colleagues to deliver consistent, mission-aligned communications and engagement strategies.
- Recruit, train, coordinate, and recognize parent and community volunteers supporting Advancement initiatives and fundraising events.
- Foster positive volunteer experiences that strengthen long-term engagement with the school and encourage future philanthropic support.
- Serve as a responsive and professional point of contact for donors, volunteers, and other constituents.
Campaign Operations & Prospect Research
Responsibilities include:
- Conduct prospect research and prepare donor profiles to support cultivation and solicitation strategies.
- Maintain campaign records, prospect pipelines, and fundraising dashboards.
- Track campaign progress and prepare reports for campaign leadership and volunteers.
- Coordinate campaign materials, donor briefings, and meeting support.
Event & Auction Operations
Responsibilities include:
- Serve as the primary administrator for the school’s auction platform (Greater Giving or equivalent).
- Manage auction database setup, item entry, donor records, registration, bidding systems, reporting, and post-event reconciliation.
- Coordinate event-related data management before, during, and after fundraising events.
- Coordinate volunteers supporting event operations.
- Partner with Advancement staff, vendors, and volunteers to deliver a seamless guest and donor experience.
- Prepare post-event reports and fundraising analyses to support future planning.
Financial Administration
Responsibilities include:
- Reconcile gifts, pledges, campaign contributions, and event revenue on a regular basis.
- Maintain accurate gift records and supporting documentation.
- Support audit preparation and annual financial reporting.
- Prepare financial reports for leadership and Board committees.
Requirements and Qualifications
Required
- Bachelor’s degree or equivalent professional experience.
- Minimum of three to five years of progressive experience in education or non-profit advancement services.
- Demonstrated experience managing CRM systems.
- Advanced proficiency with Microsoft Excel and Microsoft 365.
- Exceptional organizational skills and attention to detail.
- Strong analytical, written, and verbal communication skills.
- Demonstrated experience managing multiple priorities while maintaining accuracy and confidentiality.
- Demonstrated ability to build and sustain strong relationships with volunteers, donors, colleagues, and school leadership.
Preferred
- Advanced proficiency with Raiser’s Edge NXT.
- Experience with Greater Giving or comparable event fundraising platforms.
- Experience supporting capital campaigns or major fundraising initiatives.
- Experience developing fundraising reports, dashboards, and analytics.
- Knowledge of independent schools or nonprofit fundraising.
Core Competencies
- Operational excellence
- Systems thinking
- Data integrity and accuracy
- Analytical problem solving
- Project management
- Initiative and continuous improvement
- Customer service orientation
- Collaboration and relationship building
- Professional judgment and discretion
- Commitment to the mission and values of the French American School of Puget Sound
The annual salary range for this position is $60,000 to $75,000, depending on qualifications and experience.
Application
To apply, please send a letter of interest and resume to [email protected].
Nondiscrimination Policy: French American School of Puget Sound (FASPS) does not discriminate on any basis that is protected under federal, state or municipal law. This non-discrimination policy applies to all areas of student concerns (such as admissions, athletics, educational policies, financial aid, and/or other school-administered programs) as well as to all areas of employment (such as hiring, compensation, evaluations, discipline, promotion, and termination). FASPS is an Equal Opportunity Employer (EOE).
Applicant Data Privacy Policy: French American School of Puget Sound (FASPS) is committed to protecting the privacy and integrity of your personal information. The school does not market, trade, or otherwise share applicants’ personal information with any organization or reporting service unless noted below. The school will limit its use of contact information of applicants for these purposes only: Review of credentials provided by the applicant, communication with applicants, internal communication with hiring personnel, screening checks for applicants who are offered a position and accepted by the applicant, and internal recordkeeping. By giving us your information, you agree to this privacy policy and giving us permission to use your information for the stated purposes.
About the French American School of Puget Sound (FASPS): FASPS is an independent day school located on Mercer Island, serving students 18 months of age through grade 8 with a bilingual program taught in both French and English. Founded in 1995 by a small group of educators and Francophiles, FASPS opened with two teachers and 13 students. Today, FASPS welcomes 475 students on two campuses. Our families come from around the world and represent more than 60 different nationalities and speak more than 20 different languages at home. FASPS is fully accredited by the French Ministry of National Education and the Northwest Association of Independent Schools (NWAIS).
Our commitment to Diversity, Equity, and Inclusion is not only a reflection of our values but also a testament to our belief that a culturally diverse learning environment enriches the educational experience and prepares our students to be global citizens. In alignment with these principles, FASPS is dedicated to fostering an inclusive and supportive community, as we empower our students to thrive academically, socially, and emotionally, preparing them to contribute positively to the world around them.
