Development Officer (Membership & Partnership)

Overview

Development Officer (Membership & Partnership) Jobs in Jakarta, Indonesia at Museum MACAN

Title: Development Officer (Membership & Partnership)

Company: Museum MACAN

Location: Jakarta, Indonesia

Responsibilities :

Develop and implement strategies to acquire, engage, and retain members, ensuring long-term growth and loyalty.

Design and execute exclusive member programs, events, and benefits to enhance engagement and value.

Manage and develop membership marketing and communications, including targeted campaigns, digital content, and CRM oversight.

Collaborate with internal departments to align membership offerings with museum programming and visitor engagement.

Analyze membership data and market trends to track performance, optimize revenue, and improve retention strategies.

Manage member relations, including responding to inquiries, conducting research, handling website requests, and ensuring timely resolution of member needs.

Identify, cultivate, and secure strategic partnerships with corporations, institutions, and community organizations.

Develop sponsorship opportunities for exhibitions, museum programs, and special events, ensuring alignment with partner objectives.

Create compelling sponsorship proposals and partnership presentations to attract and secure funding.

Maintain strong relationships with existing partners, ensuring successful activation and fulfillment of agreements.

 

Qualifications & Skills :

Education: Bachelor’s degree in business, marketing, arts management, communications, or a related field.

Experience: Minimum 1–3 years in membership management, marketing, partnerships, or business development (preferably in an arts or cultural institution or nonprofit organization).

Strategic Thinking & Execution: Ability to develop and implement innovative strategies for membership growth, engagement, and retention, as well as partnership development.

Communication: Strong written and verbal communication skills in English and Bahasa Indonesia, with excellent storytelling and presentation abilities.

Data & Analytics: Proficiency in CRM systems, membership databases, and analytics tools to track engagement, evaluate performance, and optimize campaigns.

Project & Event Management: Experience in planning and executing member-exclusive programs, renewal campaigns, and partnership activations.

Relationship Management: Proven ability to engage, negotiate, and maintain relationships with members, corporate sponsors, and institutional partners.

Problem-Solving & Adaptability: Resourceful, proactive, and solution-oriented in optimizing membership experiences and identifying new opportunities.

 

Behavioral Competencies :

Collaboration & Teamwork – Works cross-functionally with internal teams and external partners to enhance the membership experience.

Results-Driven – Ensures membership and partnership strategies are successfully implemented, meeting and exceeding growth and retention targets.

Stakeholder Engagement – Builds and nurtures strong relationships with members, partners, and donors to maximize value and loyalty.

Strategic Problem-Solving – Uses data insights to enhance membership programs, improve retention, and drive sustainable revenue.

Service Excellence – Delivers high-quality experiences and personalized engagement for members, sponsors, and stakeholders.

Integrity & Professionalism – Maintains ethical standards, discretion, and accountability in all interactions.

Mission-Driven – Aligns work with the museum’s vision, ensuring impactful and sustainable membership initiatives