Overview
Development Associate – Office Specialist Jobs in Pasadena, California, USA at Advserv
About the Position
The Development Associate – Office Specialist is an integral member of the Development Services team and assists with data integrity projects that inform and support the work of the fundraising team. The Associate is responsible for regularly updating and maintaining multiple biographical data points to create accurate and detailed reports and outputs from our fundraising CRM (Raisers Edge). The Associate provides office assistance and interacts directly with major donors.
This position reports to the Senior Director of Development Services and Strategic Planning.
Responsibilities
Development Services (Advancement Services) (70%)
• Processes biographical donor record updates in Raisers Edge NXT.
• Maintains lists and rosters in the database.
• Prepares lockbox and mail donations for gift processing team members.
• Assists the Development Services team with regular gift entry reviews.
• Produces daily report via Blackbaud’s Grateful Patient Solution.
• Imports acquisition data into RE NXT via Omatic.
• Assists with data clean-up tasks.
• Assists fundraisers with CRM navigation.
• Provides backup gift entry assistance during high-volume campaigns.
Office Administration (25%)
• As part of the frontline team, greets visitors and answers the main phone lines.
• Handles or brokers donor inquiries.
• Liaises with internal departments.
• Processes and distributes mail.
• Maintains the office environment, including conference room technology.
Donor Engagement (5%)
• Occasionally lends backup support to the donor engagement team by fulfilling donor benefits, which include welcome packets, donor cards, birthday cards, and valet clings.
Education
High School Diploma required. Bachelors Degree Strongly Preferred.
Experience/Training
Minimum 3 years experience working in philanthropy or related field. 2 years fundraising software experience preferred. Advanced experience with MS Office including Excel formulas and formatting, and conditional Word merges.
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Title: Development Associate – Office Specialist
Company: Advserv
Location: Pasadena, California, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, PR / Communications, Data Entry), Non-Profit & Social Impact (Office Administrator/ Coordinator, PR / Communications)
