Overview
Desktop Support Intern Jobs in Minnesota, United States at HealthPartners
Title: Desktop Support Intern
Company: HealthPartners
Location: Minnesota, United States
Job Description
We currently have an exciting new opportunity for a Desktop Support Intern working with our End User Computing Support Services Team at HealthPartners. HealthPartners is recognized nationally for providing outstanding care and experience for patients and members. At HealthPartners, you’ll find a culture where we live our values of excellence, compassion, integrity and most importantly, partnership. By working together, we will improve health, create exceptional experiences for those we serve and make care and coverage more affordable.
Accountabilities
Performs hardware and software configuration and installation services
Performs hardware and software troubleshooting for desktops, laptops, printers, scanners, point of sale devices, iPads, iPods, etc.
Participates in End User Computing and facility projects as needed
Uses the ServiceNow ticketing system to update tickets with status and resolution information
Maintains computer asset records with accuracy
Follows all required policies and procedures
Required Qualifications
Excellent verbal and written communication skills
High school diploma/GED
Valid, unrestricted driver’s license and reliable transportation
Must be able to lift at least 20lbs
Background check required
Preferred Qualifications
Current student or recent graduate in a secondary education program or certification program focusing on information technology
Desktop support experience is a plus
Other Details
40 hours per week
Hours will vary between 7am to 5pm Monday through Friday
May be requested to work alternate shifts in support of projects
May be requested to travel to other sites as needed
About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed To Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
