Overview
Data Imaging Specialist / Trainer Jobs in Portland, OR at Relay Resources
Not just work. Meaningful work.
People are at the heart of everything we do. Our mission is to cultivate meaningful work for people with disabilities. We encourage those with a disability, a Preferred Worker Card, or other barriers to employment to apply. If you need help applying, please call 503-408-3035.
Duties and Responsibilities
Scanning/Preparing/Storage:
- Prepare sensitive documents for scanning.
- Reconstruct files in an organized and precise manner.
- Scan documents using Kodak scanners into a secure file system.
- Review imaged documents, verifying the image quality meets the requirements outlined in that contract and correct image quality as required.
- Understand image quality and identify issues throughout the process for correction.
- Maintain storage of documents for various customers
- Perform all contracted tasks in a timely manner.
Confidentiality:
- Process potentially graphic and confidential documents.
- Maintain strict confidentiality of all documents processed.
Training:
- Train new employees on prepping, scanning and QA processes to contract specifications.
- Retrain current employees according to Document Services Team Supervisor request as directed.
- Provide timely and appropriate feedback to include positive and developmental comments.
- Understand and adapt training style based on employee communication and learning styles.
- Adequately prepare training materials including files, SOP’s, and necessary supplies.
- Coordinate with Document Services Team Supervisor to ensure employee accommodations are provided and supported to ensure employee success.
- Communicate any performance issues or inability to meet job expectations during training to Document Services Team Supervisor.
Communication:
- Communicate efficiently with Document Services Team Supervisor and coworkers regarding job tasks.
- Maintain appropriate conversations surrounding contracted work and uphold the highest standard of confidentiality per the contract requirements and/or Relay policy.
- Problem Solving: Support work environment in multiples tasks and handle work related issues that arise.
- Keeps Supervisor informed of all issues pertaining to customer jobs and workflow maintenance.
Qualifications and Experience:
- At least three years of experience with office terminology and practices.
- Experience training or mentoring co-workers or employees a plus.
- Experience with document imaging and Image Trust scanning software is a plus.
- Microsoft Office 365 knowledge experience.
- Excellent attention to detail.
- Ability to complete multiple, varying tasks throughout shift and maintain a clean, organized workspace.
- Excellent verbal and written communication skills.
- Ability to work with a wide variety of people and collaborate in a team environment.
- Quality customer service with good interpersonal skills.
- Ability to maintain confidentiality.
- Ability to work independently.
- CJIS clearance required.
- Ability to pass current criminal background check and/or fingerprinting as appropriate at any time during employment.
Actively demonstrate Relay Resources’ How We Work Together behaviors:
How We Work Together:
- We Presume Positive Intent
- We Apply Common Sense
- We Respect Our Differences
- We Hold Each Other Accountable
- We Engage in Direct Dialogue
- We Are Solution-Oriented
- We Love Creative & Unconventional Approaches
- We Expect Honesty & Integrity
Work Environment:
- Office environment
- Able to lift up to 25 lbs.
Supervisory Requirements:
- Ability to work independently with moderate supervision and some independent decision making.
What you’ll do
-
Scanning/Preparing/Storage:
- Prepare sensitive documents for scanning
- Reconstruct files in an organized and precise manner
- Scan documents using Kodak scanners into a secure file system
- Review imaged documents, verifying the image quality meets the requirements outlined in that contract and correct image quality as required
- Utilize understanding of image quality and identify issues throughout the process for correction
- Maintain storage of documents for various customers
- Perform all contracted tasks in a timely manner
- Process potentially graphic and confidential documents
- Communication:
- Communicate efficiently with Supervisor and coworkers regarding job tasks
- Maintain appropriate conversations surrounding contracted work and uphold the highest standard of confidentiality per contract requirements and/or Relay policy
- Problem Solving:
- support work environment in multiple tasks and handle work related issues that arise
- Keeps Supervisor informed of all issues pertaining to customer jobs and workflow maintenance
Why you’re a great fit
We know that experience is gathered in many ways. These guidelines represent some, but not all the ways you might have acquired the skills required for this role. If you have a demonstrated ability to fulfill the job duties but got there in a different way, please apply.
- A can-do attitude and team spirit!
- At least three years experience with office terminology and practice
- Good communication and problem-solving skills and the ability to write and read simple instructions and short correspondence
- Experience with document imaging and Image Trust scanning software a plus
- Microsoft Office 365 knowledge and attention to detail is required
- Ability to multi-task and maintain a clean, organized workspace
- Ability to work with a wide variety of people
- Quality customer service with good interpersonal skills
- Ability to maintain confidentiality
- Able to lift up to 25 pounds
- Ability to work independently with minimal supervision and independent decision-making
- The ability to pass a criminal background check and CJIS security clearance
More about us
We’re a nonprofit organization based in Portland, OR, employing more than 700 people in the Pacific Northwest. Our variety of services includes janitorial, landscaping, document services, and supply chain solutions, as well as managing affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees and affordable homes to our residents.
Relay is one of the largest janitorial service providers in the greater Portland area. Our team proudly cleans shared spaces such as the award-winning Portland International Airport (PDX), Portland State University (PSU), and Portland City Hall.
Relay Janitors find meaningful work and make a positive a positive impact on our customers and communities. Read how Jeremy helps keep Portland International Airport looking great from ticketing to takeoff.
Equal Opportunity
Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to cultivating a people-first inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.
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Title: Data Imaging Specialist / Trainer
Company: Relay Resources
Location: Portland, OR
Category:
