Overview
Customer Service Specialist Jobs in Mumbai, Maharashtra, India at Ratna Nidhi Charitable Trust
Position: Â Ratna Nidhi Charitable Trust | Customer Service Specialist
Join the Ratna Nidhi Charitable Trust Team:
Be the Change, Transform Lives, and Ignite Hope! Ratna Nidhi Charitable Trust:
Where Numbers Echo Stories of Hope and Transformation For over half a century, Ratna Nidhi Charitable Trust has been a bastion of
compassion
and relentless dedication. Founded by the visionary Mr. Mahendra Mehta in 1967, our journey has left profound impacts across health,
education
, and beyond. Our story unfolds:
–
Education:
A monumental 1.30 million books donated through ‘Mission Million Books’, over 1500 mini-libraries and wisdom trees in Maharashtra, and two exclusive libraries in Palanpur and Mumbai housing 50,000 books. Scholarships awarded to 556 deserving minds.
– Hunger Alleviation: 2 million meals crafted since the pandemic’s onset and a remarkable 2.69 crore meals provided through our ‘Food for
Education
‘ initiative.
– Vision:
Half a million young eyes screened, with 50,000 blessed with Essilor Luxottica spectacles.
–
Empowerment
: A staggering 2,80,038 prosthetics manufactured distributed, rejuvenating hope across India. Our influence is far-reaching, from the serene heights of the Himalayas to the bustling streets of Bangalore, and from Nagaland’s cultural heartland to Gujarat’s industrious terrains. We harness
cutting-edge technology
, running a virtually paperless operation. Our ethos marries technology with philanthropy, making
communication
the cornerstone to bridge gaps and champion monumental change.
Our legacy is enriched by esteemed alliances:
Google.org, World Bank, Essilor Luxottica Foundation, and IIT Mumbai. But our narrative isn’t solely numerical; it’s about the myriad lives touched, the dreams nurtured, and futures shaped. Ratnanidhi Trust:
Empowering Communities, Inspiring Change Position:
Customer Service Specialist At Ratnanidhi Trust, we believe in the power of kindness and the strength of collective action. For years, our mission has been to empower underprivileged communities, fostering sustainable development and nurturing hope. We are proud to partner with visionary organizations and individuals who share our commitment to making a
positive impact
in the world. Join Our Mission:
As a Customer Service Specialist at Ratnanidhi Trust, you won’t just be filling a role; you’ll be an ambassador of change, a beacon of hope, and a vital link between us and the hearts we touch. This is your chance to be part of a team that is making real, lasting differences in people’s lives.
Key Responsibilities:
Direct Donor Engagement:
You will be the primary point of contact for our retail donors.
Your role
involves communicating with them across multiple channels, ensuring they feel connected, valued, and informed about the impact of their generosity. Emailing to them, talking to them on multiple channels of
communication
daily to make them feel connected with our mission. Managing Donations: A critical aspect of your role will be to manage Communicatoins & Logistics of receiving donations. You’ll coordinate the courier requirements, making sure that the process of sending items to us is seamless for our donors and work on our CRM SOFTWARE ( we will teach you everything ) Storytelling and
Commun…
Title: Customer Service Specialist
Company: Ratna Nidhi Charitable Trust
Location: Mumbai, Maharashtra, India
Category: Non-Profit, Customer Service/HelpDesk
