Overview
Customer Service Representative – Entry Level Jobs in Columbus, OH at Amplified Connections Inc
Title: Customer Service Representative – Entry Level
Company: Amplified Connections Inc
Location: Columbus, OH
At Amplified Connections, Inc., we pride ourselves on our commitment to social responsibility and making a positive impact within our community. Our team works alongside national nonprofits and charities to raise awareness and help make a difference in people’s lives. We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative at the entry level. This is an exciting opportunity for someone who enjoys helping others and is looking to develop their skills in customer service and community engagement.
Job Overview:
As a Customer Service Representative, you will be the front line of our organization, providing essential support to our customers and partners in their efforts to make a difference. You will effectively handle inquiries, resolve issues, and engage with community members about our causes. Your friendly demeanor and proactive approach will help us foster relationships with customers and promote the mission of our nonprofit partners.
Key Responsibilities:
Respond to customer inquiries in a timely and professional manner
Provide accurate information regarding our nonprofit partners, community events, and marketing campaigns
Assist in resolving customer concerns and handling complaints with empathy and understanding
Engage with the community to promote awareness of our partners’ missions and initiatives
Support team members in daily operations and administrative tasks as needed
Maintain and update customer records and databases
Continuously seek ways to improve the customer experience and help meet organizational goals
Requirements
Strong desire to help others and make a positive impact in the community
Excellent verbal and written communication skills
Ability to handle customer inquiries and resolve issues with patience and professionalism
Team player with a positive, can-do attitude
Eagerness to learn and develop within a dynamic work environment
Previous experience in customer service or related fields is a plus, but not necessary
Benefits
Health Insurance
Extensive training in sales, marketing, and nonprofit fundraising techniques
Opportunity for fast promotions and career advancement
Access to professional development and management assistance
Perks-at-work Employee Benefit Reward Program
Uncapped commission potential
Gas stipend and referral bonuses
Travel opportunities for annual retreats
A chance to make a real difference in the community
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