Overview
Customer Service Representative Jobs in Remote at Goodwill Central Oklahoma
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:
$35,000 – $55,000 yearly
Responsibilities:
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Find patterns in customer complaints and bring them to the team for improvement
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Interact with the sales lead to maintain and improve service and product knowledge
Record customer interactions and follow up on their experience with our company
Qualifications:
Strong knowledge of customer interface and interaction
High school graduate, G.E.D. recipient, or equivalent
Display strong communication skills, active listening skills, and personal skills
About Company
Goodwill Central Oklahoma works to enhance people’s dignity and quality of life by strengthening their communities, eliminating their barriers to opportunity, and helping them reach their full potential through learning and the power of work.
Title: Customer Service Representative
Company: Goodwill Central Oklahoma
Location: Remote
Category:
