Overview

Customer Service Representative Jobs in Hyattsville, MD at Brandtegic

About Brandtegic

We are a creative agency that exists to help brands leverage the power of strategic content. We specialize in creative video production and photography to help brands grow. Services: * Social media content * Content marketing strategy * Podcast Production * Product, Lifestyle, & Architectural Photography * Video Ad Production * Event Production * Live-Stream Production * Brand story videos * Masterclass style educational video.

Overview:

We are seeking a highly organized and detail-oriented Customer Service Representative to support our Communications Director with various administrative and project-based tasks. This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys working behind the scenes to ensure smooth operations.

Key Responsibilities:

Assist with administrative tasks, including scheduling meetings, managing emails, and

maintaining records.

Support the development and distribution of weekly newsletters and other communications.
Coordinate logistics for meetings, events, and special projects.
Conduct research, draft reports, and prepare presentations as needed.

Support the development of new protocols and processes.

Assist with member support.
Assist with outreach, and donor communications as requested.
Other duties as assigned

Qualifications & Skills:

Prior experience in an administrative or support role, preferably in a non-profit
Strong organizational and multitasking skills with keen attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, Google Workspace, and email marketing tools (such as MailChimp or Constant Contact).
Ability to work independently, manage deadlines, and adapt to changing priorities.
Passion for non-profit work

Benefits & Perks:

Flexible work schedule (remote).
Opportunity to contribute to meaningful projects in a supportive team environment.
Professional growth and networking opportunities.

How to Apply:

Interested candidates should submit a resume and a brief cover letter outlining their qualifications and interest in the role.

We are an equal opportunity employer and strongly encourage applications from diverse backgrounds.

Expected hours: No more than 22 per week

Title: Customer Service Representative

Company: Brandtegic

Location: Hyattsville, MD

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