Overview
Customer Service Coordinator Jobs in Elkwood, VA at Moore
Title: Customer Service Coordinator
Company: Moore
Location: Elkwood, VA
Brief Description
Are you ready for a fresh start? Then come join our Award-Winning Team!
JOB SNAPSHOT:
The Moore, CCA Division is expanding our team and now has an entry-level career opportunity available for a Customer Service Coordinator. As a member of the Customer Service Team, your role as the Customer Service Coordinator is to help your team develop top-notch customer relationships and handle the day-to-day administrative needs of the department, while training for the next level of management within our company. This is a wonderful entry-level career opportunity!
Hourly Wage Range: $16.00 to $18.00 (Depending On Experience)
WHAT WORKING FOR MOORE, CCA DIVISION PROVIDES:
Stable employment with a reputable company
Competitive Pay
Comprehensive Health and Wellness Benefits
Paid Time Off
Tuition Reimbursement
401(k) with Employer Match
Excellent Employee Discounts
A Comfortable, Clean and Air-Conditioned Work Environment
An Easy Commute From Just About Anywhere
PRIMARY RESPONSIBILITIES:
Support the Account Manager in the management of client services for CCA products on assigned accounts
Perform a range of clerical and administrative tasks to support daily customer service operations
Quickly obtain an in-depth knowledge on the direct mail and non-profit industry terminology
Assist with the management of internal departmental workflows
Proactively mitigate potential issues
Ensure that all postal mailings meet standard regulation
Aid in the assessment of project material allowance and inventory
All other duties and tasks assigned
Requirements
QUALIFICATIONS:
High school diploma or equivalent
1-3 years of successful customer service experience
Experience working with nonprofit organizations is a plus!
Proficiency with technology and its function as a resource for solving problems
Proficiency in Microsoft Applications (Outlook, Word and Excel)
Positive and professional with a focus on customer satisfaction
Energy, motivation, enthusiasm, and integrity
Demonstrated organizational skills
Excellent written and verbal communication skills
Has data entry experience
Summary
Each full-time position at Moore is eligible for our comprehensive benefits package, which includes medical & prescription, dental and vision insurance, employer paid Life insurance, a Health Savings Account plan, Flexible Spending Account plans for health and dependent care, voluntary Short-term and Long-term Disability coverage, and other voluntary benefit options. We offer vacation, paid holidays, and sick leave. Employees also have the option to participate in a company-sponsored 401(k) plan.
Moore is a data-driven constituent experience management (CXM) company achieving growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest data, media, and marketing company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.
As part of our hiring process, successful candidates will be subject to a pre-employment background check and E-Verify.
The Moore, CCA Division is a V3 (Virginia Values Veterans) Certified organization.
