Overview
Corporate Work Study Program – Relationship Manager Jobs in Baltimore, MD at Cristo Rey Jesuit High School-Baltimore
Title: Corporate Work Study Program – Relationship Manager
Company: Cristo Rey Jesuit High School-Baltimore
Location: Baltimore, MD
About Cristo Rey Jesuit High School
At Cristo Rey Jesuit High School (CRJ), we provide a career-focused, college preparatory education rooted in the Catholic tradition, welcoming students from economically limited backgrounds. Our approach integrates rigorous academics, a four-year work experience program, and comprehensive college support. Through collaboration with educators, businesses, and communities, we empower students of diverse faiths to achieve lifelong success. CRJ students consistently surpass their peers in postsecondary success.
Who We Are:
● Mission-Driven: We provide opportunities for everyone to develop in the faith traditions in which root one’s soul, and we encourage the integration of Jesuit spirituality and Catholic ideals into our service for the benefit of our young scholars.
● Growth and Recognition: CRJ has a partnership with Loyola University Maryland providing a 100% tuition discount for employees enrolled in a graduate program pursuing an advanced degree.
● Corporate Work Study Program: Our Corporate Work Study Program (CWSP) offers students a unique, student-centered, real-world professional opportunity that plays a crucial role in their overall formation. CWSP serves as a bridge, helping to demystify the professional world for our students.
Position Summary
The Relationship Manager (RM) plays a critical role in the CWSP. The RM is responsible for establishing and maintaining strategic partnerships with corporate partners to facilitate work-study opportunities for students while also providing support and coaching to the students within their portfolio. The RM supports and implements the daily program administration and operations which often include student transportation and daily logistics, data collection and reporting, resource development, interdepartmental collaboration, and special projects. This role also maintains and deepens the relationships with the Corporate and Nonprofit Partners that hire our students and function as the point person for communication with supervisors and students in their portfolio. In collaboration with the CWSP team, the RM will also develop new opportunities to strengthen relationships with students, families, faculty/staff, supervisors, and other CWSP partners and programs.
Reports to: Vice President, Corporate Work Study Program
What You’ll Do
Corporate Partner and Student Relationship Management
1. Manage portfolio of CWSP partner relationships and student work teams employed by partner organizations.
2. Build and maintain strong relationships with corporate partners through clear and consistent communication and setting expectations for their participation in the CWSP and closely monitoring student performance.
3. Support partner supervisors by anticipating the needs of and effectively responding to the supervisors managing the student workers and identifying work-study opportunities that align with student’s academic programs and career aspirations.
4. Steward and monitor compliance of supervisors.
5. Organize regular check-in meetings with stakeholders and supervisors to discuss performance feedback, identify areas for improvement.
6. Encourage annual partner contract renewals by maintaining a strong understanding of the partnership success and satisfaction and proactively address any concerns.
7. Build strong relationships with and coach students towards excellent performance at their work placement by developing internship job descriptions and role expectations, as well as supporting the student to set their personal goals for the year.
8. Conduct site visits and check-in calls to every partner, ensure follow-up is accomplished and documentation is completed in a timely manner.
9. Manage all aspects of partnerships within the assigned portfolio in a solution-oriented, supportive way demonstrating excellent customer service to both partners and students; always looking for opportunities to deepen professional relationships, expand partnerships, and build student capacity.
10. Closely monitor timecard submissions and performance evaluation feedback, implementing timely interventions to support student success.
Data Management, Compliance & Quality Assurance
1. Maintain accurate and up-to-date student and corporate partner information in school databases (i.e., Blackbaud, Work Study Force/Salesforce, Google Drive records), including family and supervisor information.
2. Adhere to established knowledge management (KM) and file structure guidelines. Maintain accurate records of all internship placements, agreements, and evaluations.
3. Support student employment processes ensuring compliance and accuracy. Lead new student employment sessions for incoming CRJ students (I-9s, work permits, etc.)
4. Ensure that student timecards are accurate and completed on time; develop incentives and consequences for incomplete timecards.
5. Lead strong student attendance efforts; generate/monitor Make Up Day reporting and related family communication.
6. Ensure compliance with all relevant laws, policies, and regulations related to student’s internships.
Performance Monitoring and Evaluation
1. Implement a system to track and evaluate student associate performance.
2. Collect and analyze feedback from student associates and corporate partners to assess the effectiveness of the program.
3. Prepare and present reports to the VP, Corporate Work Study and other stakeholders, as necessary.
Student Development & Family Communication
1. Provide direct support to students through positive reinforcement and constructive interventions to help ensure continuous improvement in professional skills and work performance.
2. Communicate with families via phone and email and at various school & CWSP events, as needed.
3. Provide program leadership and logistical support for morning and/or afternoon CWSP transportation (students departing for and returning from work).
Interdepartmental Collaboration
1. Provide CWSP representation as an active member of interdepartmental committees, initiatives, school-wide supervision staffing plan for day to day and event needs, etc.
2. Serve as CWSP liaison to selected grade level: represent CWSP on grade level team, attend retreats and grade level assemblies and events, participate in CWSP content facilitation opportunities with grade level, etc.
3. Participate, when possible, in school-wide community events – community masses/potlucks, service learning, student supervision, assemblies, retreats, etc.
4. Collaborate with diverse stakeholders: faculty, staff, trustees, partners, students, families, transportation staff and CRJ supporters.
- Reporting:
1. Regular updates and reports will be provided to the VP, Corporate Work Study on progress and outcomes.
2. Progress will be evaluated based on the successful placement and performance of interns, feedback from stakeholders, and the overall growth and improvement of the CWSP as measured by Key Performance Indicators (KPIs)
Other duties as assigned.
Who You Are
● BA/BS degree from accredited college or university
● 1-5 years of professional work experience
● Mission-commitment, intellectual curiosity, openness to growth, and optimism are central to the character of our team.
● Strengths-based approach to working with students and adults; ability to be a positive role model and consistent support for students.
● Experience in successfully managing complex relationships with diverse stakeholders.
● Demonstrated record of being able to manage multiple projects and excel in a dynamic, fast-paced,
● Experience managing projects effectively and a desire for continuous quality improvement.
● Extreme flexibility and willingness to pivot as priorities evolve.
● Motivated, self-starter able to work with minimal direct supervision.
● Excellent written and verbal communication skills; ability to maintain solution-oriented approach in all communication.
Salary, Benefits & Schedule
● This is an exempt, full-time role that is based on-site at CRJ and in the community on corporate partner visits.
● Comprehensive health insurance coverage is provided ensuring access to quality medical care for you and your family.
● A 403(b)-retirement plan with employer matching contributions is offered to help you save for the future.
● CWSP staff members work 12 months of the year with PTO allocated between vacation (10), personal (5), and sick days (5) in addition to school holidays.
● Salary is commensurate with education and years of education with an anticipated range of $55,000 – $60,000.
How to Apply
Email a cover letter and resume to [email protected]. No phone calls, please.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to modification to accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the knowledge, skills, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
