Overview
Core Support Volunteer Jobs in St Leonards, England, UK at Centrepoint
Location: St Leonards
As a Core Support Volunteer in Bournemouth, you’ll be part of the staff team that supports young people in one of our Bournemouth hostels. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to support for residents. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service.
A main feature of this role will be offsite support to appointments and activities, so that young people can access a range of support in the locality.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
CORE TASKS:
We have core tasks that we want help with from amazing and passionate volunteers. These include:
Being a first point of contact for young people and visitors
Supporting young people and the staff team with offsite appointments
Supporting residents meetings
Assisting with the ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
WHAT WE’RE LOOKING FOR:
ESSENTIAL
Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions
DESIRABLE
Understanding of mental health conditions and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge and understanding of neurodiversity e.g. ASD, ADHD
Knowledge of the local area and local provisions
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
WHAT DO
WE OFFER YOU:
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
PLEASE NOTE WE CANNOT OFFER VOLUNTEERING ROLES TO NON-UK RESIDENTS
Title: Core Support Volunteer
Company: Centrepoint
Location: St Leonards, England, UK
Category: Social Work (Community Health, Youth Development), Non-Profit & Social Impact (Community Health, Youth Development, Volunteer / Humanitarian)
