Overview
Coordinator, Volunteer Services; CDR-CP- Bethany Jobs in Calgary, Canada at BCS Bethany Care Society
Position: Coordinator, Volunteer Services (CDR-CP35-001) – Bethany
About The Role
This position reports to the Team Lead, Volunteer Services, and is accountable for providing outstanding communication and support to the day-to-day coordination and administration of volunteers and the volunteer program at assigned Bethany sites.
What You Will DoService Excellence
- Promotes service excellence and supports residents’ care through the provision of quality and responsive volunteer services.
- Promotes active interaction of volunteers with other departments and employees to ensure that volunteers are aware of and meet employee and resident expectations.
- Ensures employees are aware of their role in supporting volunteers.
- Liaises with volunteers and reports problems and issues directly to the Site Administrator/Volunteer Services Team Lead.
- Completes files on all volunteers and ensures files contain orientation checklists and all mandatory documentation.
- Ensures all education sessions are completed and documented.
- Maintains files, including a current volunteer telephone, mailing and email list.
- Ensures that volunteers record hours on Volunteer Management Software and submits quarterly reports, recording and reporting relevant statistics to the Site Administrator/Volunteer Services Team Lead.
- Ensures accurate information on volunteer files/database and maintains secure storage of confidential information/files.
Leadership
- Enables a high‑performing volunteer culture through recruiting, developing and supporting volunteers.
- Assesses needs for volunteers and plans accordingly.
- Collaborates with the volunteer services team to develop position descriptions.
- Assesses the need for volunteers, recruits, onboard and schedules as available or needed.
- Ensures volunteers comply with all policies, procedures, and standards of conduct of the organization and the volunteer program.
- Identifies volunteer education needs and implements training programs in collaboration with the Volunteer Services Team.
- Liaises with contacts in other organizations and agencies to increase awareness and exposure of the volunteer program and volunteer opportunities.
- Participates in community meetings and broader community volunteer recruitment events.
What You Bring
- Post‑secondary degree or diploma in volunteer program administration, human resources management, or a related field.
- Experience in a supervisory role.
- Minimum of two (2) years coordinating volunteer programs.
- Experience as a volunteer preferred.
- Equivalent combination of education and experience may be considered.
- Knowledge of dementia and long‑term care settings an asset.
- Excellent observation, communication, and problem‑solving skills.
Position Information
- Location:
Calgary, Alberta
- Site:
Bethany Calgary - Site Address: 916 18A Street NW, Calgary, AB T2N 1C6
- Classification:
Coordinator, Volunteer Services (CDR-CP35-001) – Bethany Calgary - FTE: 1.00
- Department/Unit:
Volunteers Services – CMS - Time Type:
Full time - Position Type:
Permanent - Shift
Hours:
Days (0800 – 1615)
- Shift per Cycle:
Monday – Friday - Position
Start Date:
2026‑08‑03
Successful candidates will be required to obtain a Criminal Background Check and provide proof of all mandatory immunizations.
Bethany Care Society is an equal opportunity employer. Successful candidates will be required to obtain a Criminal Background Check and provide proof of all mandatory immunizations.
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Title: Coordinator, Volunteer Services; CDR-CP- Bethany
Company: BCS Bethany Care Society
Location: Calgary, Canada
Category:
