Community Engagement Coordinator

Overview

Community Engagement Coordinator Jobs in Dallas, TX at Cancer Support Community North Texas

Cancer Support Community North Texas (CSCNT), a nonprofit organization dedicated to uplifting and strengthening people impacted by cancer through support, compassionate community, and barrier-free care, seeks a compassionate, organized, and collaborative Community Engagement Coordinator.

Reporting to the Program Manager, the Community Engagement Coordinator helps create a welcoming and responsive experience for people as they first connect with CSCNT. This full-time position coordinates the new-member process, social and educational programming, volunteer engagement, and front-desk services while helping participants access CSCNT’s no-cost programs and resources.

Responsibilities

• Coordinate a welcoming, consistent, and timely new-member process for individuals and families seeking CSCNT services.
• Serve as a primary point of contact for prospective and current participants, including answering phone inquiries, assisting walk-in visitors, and providing appropriate program information and follow-up.
• Provide technical assistance, send reminders, monitor completion of required forms, and maintain accurate participant records in CSCNT’s electronic systems.
• Plan, coordinate, and host engaging monthly social events, including event descriptions, calendar updates, logistics, supplies, vendors, and follow-up.
• Recruit and verify scheduling for healthy lifestyle and other instructor-led programs.
• Administer monthly in-person and virtual volunteer orientations and recruit, train, schedule, support, and recognize volunteers for programs, host shifts, and special events.
• Manage volunteer-led programs and assignments, ensuring volunteers have clear expectations, appropriate resources, and ongoing support.
• Cultivate relationships with instructors, healthcare providers, nonprofits, and other community partners to strengthen programming and referrals.
• Represent CSCNT at community meetings, networking opportunities, health fairs, and outreach events as assigned.
• Coordinate front-desk coverage, ensure consistent participant and volunteer sign-in, and help maintain welcoming public spaces at the clubhouse.
• Purchase approved program and clubhouse supplies in accordance with CSCNT policies and budgets.
• Participate in weekly program meetings, monthly supervision meetings with the Program Manager, and All-Staff Meetings.
• Protect participant confidentiality, maintain professional boundaries, and connect individuals with appropriate program or clinical staff when additional support is needed.
• Perform other duties as assigned in support of CSCNT’s mission and program goals.

Required Qualifications

• Bachelor’s degree or an equivalent combination of education and relevant professional experience.
• Experience coordinating events, programs, or community activities and communicating effectively with diverse audiences.
• Experience recruiting, training, coordinating, or supporting volunteers.
• Experience in an oncology, behavioral health, healthcare, community-based, or nonprofit setting preferred.
• Bilingual fluency in English and Spanish preferred.
• Proficiency in Microsoft Office Suite and electronic documentation or database systems.
• Ability to travel throughout the DFW Metroplex and work one evening a month or weekend in support of programs and events.

Essential Qualities

• Compassionate and welcoming approach to individuals and families impacted by cancer.
• Strong interpersonal, communication, and relationship-building abilities.
• Demonstrated cultural humility and commitment to serving diverse communities.
• Highly organized, dependable, and attentive to detail.
• Sound judgment, discretion, and respect for confidentiality.
• Collaborative team member who takes initiative and follows through on commitments.
• Ability to remain calm, responsive, and professional while managing competing priorities.

Skills

• Strong event, volunteer, and project coordination skills.
• Excellent written, verbal, public speaking, and interpersonal communication skills.
• Ability to build productive relationships with participants, volunteers, instructors, healthcare professionals, and community partners.
• Ability to maintain accurate records, monitor processes, prepare basic reports, and use virtual meeting platforms.
• Ability to work independently, collaborate across teams, and adapt to changing program needs.

Pay: $50,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor’s (Required)

Experience:

• non-profit: 1 year (Required)

Ability to Commute:

• Dallas, TX 75251 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Title: Community Engagement Coordinator

Company: Cancer Support Community North Texas

Location: Dallas, TX

Category: