Overview
Clinic Assistant II Jobs in Minneapolis, MN at People Incorporated Mental Health Services
Title: Clinic Assistant II
Company: People Incorporated Mental Health Services
Location: Minneapolis, MN
People Incorporated Mental Health Services is seeking a full-time Clinic Assistant II to join our Stark Outpatient Clinic in Minneapolis, MN. This position is a vital point of contact for consumers seeking and receiving services at our outpatient mental health clinics. This includes welcoming visitors, providing non-clinical information, collecting co-pays, entering health insurance and consumer demographic information into the electronic health record, appointment scheduling as needed, and general administrative support for the clinic.
Schedule: Monday–Friday (8am – 4:30pm)
Location: Stark Mental Health Clinic (2120 Park Ave, Minneapolis, MN 55404) (In-office position)
Hiring Range: $22.00 – $23.50/Hourly based on qualifications
People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.
Main Job Duties
- Works on-site each workday.
- Demonstrate advanced level customer service skills to clients/visitors in the clinic and virtually.
- Generate advanced level correspondence, statistical information, reports, meeting minutes and other general administrative support to the program.
- Consistently greet clients in a respectful manner and demonstrate professional telephone and email etiquette.
- Monitor telephone queue and voicemails closely to ensure client phone calls are answered in a timely manner.
- Schedule appointments as needed in an accurate and timely manner.
- Verify and complete necessary information for new consumer registration, including the collection of consumer demographics, insurance information and completion of appropriate forms, questionnaires, and/or other paperwork.
- Enter consumer information into the electronic health record accurately and timely.
- Identify and accurately collect co-pays or appropriate fees.
- Serve as a role model within the clinic area to support the mission of People Incorporated
- Leads special projects and/or initiatives within team as directed by Clinic Office Manager
- Attendance is an essential function of this position.
- Other duties as assigned.
