Overview

Client Relationship Manager Jobs in Bangalore, Karnataka, India at 2GETHR HUB PRIVATE LIMITED

About 2gethr :

More than a co-working delight, 2gethr is the tale of creating a space for individuals & companies to chase their dreams & make them happen.

2gethr  has to offer a combination of three elements—home, work & leisure. What we wanted from our space was to stir emotions within our members & employees; to become an emblem of dream starter.

Our latest co-working space, 2gethr ORR, has been designed with

flexibility

in mind. The in-house Design Team has worked with Zyeta’s team to build an aspirational environment where everyone aspires to become better versions of themselves.

Being the   World’s First WELL Health and Safety Rated Co-working Space   & Southeast Asia’s first WELL Precertified v2 co-working space, we make sure to offer a holistic experience to everyone at 2gethr ORR. We always knew

flexibility

had to be our core feature, in terms of both spatial design & community culture. Keeping this in mind, 2gethr ORR has been designed with a host of amenities that support our members 24×7—whether to take a quick nap & recharge before the next big meeting or sweat it out with the team during a brainstorming session.

Reporting to – Lead – Community & Operations

Job Description:

Community Manager

Position Overview:

A Community Manager is a vital role within an organization responsible for building and maintaining a strong and engaged community around a product, brand, or cause. The primary goal of a Community Manager is to foster a sense of belonging, trust, and loyalty among community members while helping to achieve the organization’s objectives.

Key Responsibilities:

Community Building:

Develop and execute strategies to grow and nurture the community.

Identify and engage potential community members through various channels.

Create a welcoming and

inclusive

environment for all community members.

Establish and enforce community guidelines to maintain a

positive atmosphere

.

Engagement and Interaction:

Act as the primary point of contact between the organization and the community for all the clients.

Respond to inquiries, comments, and feedback from community members in a timely and professional manner.

Foster meaningful discussions and interactions among community members.

Recognize and reward active and engaged community members.

Event Planning and Coordination:

Organize and promote events, webinars, meetups, or conferences to bring the community together.

Collaborate with other teams to ensure successful event execution.

Analytics and Reporting:

Monitor and analyze community metrics, such as engagement, growth, and sentiment.

Provide regular reports and insights to the organization’s

leadership

.

Use data to iterate and improve community strategies.

Advocacy

and Feedback:

Act as an advocate for the community within the organization, conveying their needs and concerns.

Gather and share feedback with relevant teams to drive product or service improvements.

Act as a single point of contact to existing clients and client retention.

Crisis Management:

Handle any conflicts or issues that arise within the community with

professionalism

and diplomacy.

Develop crisis

communication

Title: Client Relationship Manager

Company: 2GETHR HUB PRIVATE LIMITED

Location: Bangalore, Karnataka, India

Category: Management, Non-Profit

 

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