Overview
CFG Operations and Program Manager Jobs in Pottstown, PA at The STRIVE Initiative, Inc
Position Overview
The CFG Operations and Program Manager owns the day-to-day operations, quality, and continuous improvement of the Created for Greatness (CFG) Mentor Program. This role manages program planning and development, mentor and student experience, school-district partnerships, data and reporting, and budget administration, with the goal of building an efficient, well-documented, and scalable program model that can grow within the Pottstown School District and, over time, into additional communities.
Duties and Responsibilities
Responsibilities include but are not limited to:
Programs
● Coordinate program planning and development of the CFG program, including identifying opportunities to strengthen or expand programming
● Schedule and execute programs in compliance with established CFG program standards
● Review and refresh the mentor training and orientation curriculum to ensure it remains relevant and responsive
● Work in partnership with school officials to manage program logistics, oversee daily operations, coordinate the activities of the program, and set priorities for managing the program
● Conduct recruitment, intake, and orientation process for students in accordance with defined program protocols and mentor/mentee needs
● Thoughtfully pair students with mentors, and mentors with students, using program criteria to support strong, well-matched mentoring relationships
● Plan and implement CFG recruitment events to cultivate connections between community-based organizations, residents, program participants, families, and school faculty
● Participate in community outreach events to create awareness and recruit mentors
● Serve as a liaison with the School District administration and faculty
● Schedule and facilitate regular check-ins with mentors, students, and parents
● Maintain weekly documentation, paperwork, and notes pertaining to CFG. Provide reports and feedback to Operations for impact analysis
● Gather mentor/mentee experience stories to share with MarComms
● Coordinate mentor availability and scheduling to ensure before, during, and after school coverage for the CFG program
● Interview and vet all prospective mentors, including relevant collection/maintenance of required Child Protective Service Law documentation. Coordinate with the school district to ensure all CFG mentors are compliant and have completed the necessary paperwork
Operations
● Collect and analyze all program data and surveys for program reporting
● Evaluate program policies. Ensure that they address the students’ needs, are effectively administered, and are fairly applied
● Monitor and optimize recruitment, intake, training, and orientation processes for volunteers/mentors
Marketing/Communications (MarComms)
● Regularly share positive stories and celebrate the impact of the CFG program
● Market CFG recruitment events in local communities
● Maintain an online presence for STRIVE and the CFG program through social media
Finance
● Assist in preparing program budgets; administer approved amounts, ensuring compliance
Qualifications
● Minimum 2–3 years of related experience planning and managing one or more programs for a nonprofit organization, including fundraising, budgeting, and community outreach; supervisory or program-leadership experience preferred
● Forward-thinking, with the ability to crystallize ideas into executable plans
● Able to handle multiple competing priorities in a fast-paced environment
● Demonstrated initiative and flexible thinking with the ability to pivot quickly
● Excellent planning, time management, and organizational skills
● Strong attention to detail and excellent problem-solving skills
● Able to thrive under pressure during events and periods of quick scaling
● Excellent organizational and follow-through skills; ability to multi-task, prioritize, and work under deadlines
● Solid verbal and written communication skills
● Strong interpersonal skills
● Ability to maintain strict confidentiality and communicate professionally with staff, funders, vendors, and community stakeholders
● A strong sense of ethics and genuine dedication to the causes the organization strives to promote
How to Apply
Applicants should submit:
● A resume
● Two professional references
● A cover letter describing interest and relevant experience
Subject Line: CFG Operations and Program Manager Application – [Your Name]
Pay: $21.00 – $25.00 per hour
Work Location: In person
Title: CFG Operations and Program Manager
Company: The STRIVE Initiative, Inc
Location: Pottstown, PA
Category:
