Overview

Centralized Appointment Scheduler Jobs in Auburn Hills, MI at Easterseals MORC

Easterseals MORC is hiring for a Centralized Appointment Schedular to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits:

Low-cost Dental/Health/Vision insurance

Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.

Generous 401K retirement plan

Paid Leave Options Available

Up to $125 bonus for taking 5 days off in a row.

10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)

Wellness Programs

We are a PSLF (Public Service Loan Forgiveness) Employer.

We provide bonuses and extra incentives to reward hard work & dedication.

Mileage reimbursement in accordance with IRS rate.

Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.

Student loan repayment options

Pet Insurance

Qualifications:

Must have a high school diploma or equivalent.

Have one year of responsible full time clerical experience.

Duties and Responsibilities:

Demonstrates the ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.

Provides outstanding customer service.

Inputs, updates and maintains the centralized schedule.

Answers calls, verifies authorizations and schedules appointments as appropriate.

May be responsible for answering and triaging internal and external telephone calls as needed.

Maintains the staff appointment schedule. Making/Changing appointments, making changes and making follow-up phone calls to minimize “no shows.”

Manages the backfill process and makes follow-up calls to schedule appointments.

Supports the engagement of consumers in services by processing outreach letters.

Answers both general and specific inquiries regarding departmental procedures, some of which may require detailed interpretation of departmental policies and procedures.

Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Education

Required

High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Centralized Appointment Scheduler

Company: Easterseals MORC

Location: Auburn Hills, MI

Category:

 

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