Overview

Case Manager, Stability/Bilingual Jobs in San Francisco, California, USA at Hamilton Families

Position:  Case Manager, Stability (Bilingual)

Who We Are

At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area.

We believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live.

Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.

What You’ll Do

We’re excited to be adding a Case Manager, Stability, to our growing team! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our participants and contributing to the fight against homelessness. This position requires the individual to be bilingual in Spanish in order to better serve our community.

The Case Manager, Stability, will report directly to the Shelter Coordinator and be part of the Housing Solutions team. This position provides case management to families in the rental subsidy program using various service models. This involves documenting services in real-time, maintaining electronic case records, and collecting monthly compliance reports.

What Your Day Looks Like

Provide home-based support to around 20 families, including goal setting, housingadvocacy, and connecting them to resources for budgeting, employment, legal support, and more

Assess participants’ needs and challenges, such as employment status or mental health, and connect them to appropriate resources

Assist families in setting and reaching housing goals, manage necessary documentation, and address related concerns

Check in with participants who have completed the program to ensure continued progress

Foster self-sufficiency and maintain professional boundaries using various service models

Collaborate with internal teams and external partners to address housing issues and support participants

Maintain accurate records and adhere to confidentiality documentation standards

Address resource needs in specific areas and help organizecommunity eventssuch as Holiday celebrations and Back-to-School activities

Partner on departmental projects as needed

Advocate for our services and represent Hamilton Families at community andcollaborativemeetings

What Makes You Successful in This Role

Ability to work and collaborate with adiversegroup of people on projects and making decisions for the benefit of our participants

Familiarity with case management databases or customer service platforms

Highly organized, self-motivated, and capable of working independently to meet goals

Demonstrated ability to exercise appropriate judgment and uphold policies and procedures

Skilled in documentation, reporting, and maintaining confidentiality

What You Bring

1+ years of experience in social wor…

Title: Case Manager, Stability/Bilingual

Company: Hamilton Families

Location: San Francisco, California, USA

Category: Social Work, Non-Profit

 

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