Overview
Case Manager Shelter Jobs in Madison, WI at Porchlight | Building Home Improvement Brands
Title: Case Manager Shelter
Company: Porchlight | Building Home Improvement Brands
Location: Madison, WI
JOB REQUIREMENTS: The Case Manager provides housing-focused case
management and individualized support to guests of the Porchlight Men’s
Shelter. This position enrolls and orients new shelter guests, and helps
guests identify goals, address barriers, connect with community
resources, and pursue permanent housing. Case Managers are responsible
for maintaining regular contact with assigned guests, developing and
updating housing plans, coordinating services, and completing accurate
and timely documentation. The position requires strong communication,
organization, professionalism, and the ability to work effectively with
individuals experiencing homelessness, mental illness, substance use
disorders, medical concerns, and other barriers to housing stability.
***** OTHER EXPERIENCE AND QUALIFICATIONS: Required Experience
providing case management, housing navigation, shelter services,
outreach, or other direct human services. Strong communication,
organization, advocacy, and problem-solving skills. Ability to establish
rapport while maintaining clear professional boundaries. Ability to
manage a caseload, maintain documentation, and balance competing
priorities. Ability to remain calm and use sound judgment during crises
or high-stress situations. Ability to work effectively with people
experiencing homelessness and related challenges. Computer proficiency
and ability to maintain accurate electronic records. Ability to maintain
confidentiality and handle sensitive information appropriately.
Preferred Bachelor’s degree in Social Work, Human Services, Psychology,
Sociology, or a related field. Experience working in an emergency
shelter or housing program. Knowledge of local housing resources, public
Benefits, Coordinated Entry, And Community Service Systems. Experience
using HMIS. Training in motivational interviewing, de-escalation, crisis
intervention, mental health, substance use, CPR/First Aid, and Narcan
administration. ***** APPLICATION INSTRUCTIONS: Apply Online:
https://www.porchlightinc.org/careers/
