Overview
Case Manager Jobs in Washington, DC at Friendship Place
Description:
Position Title: Case Manager
Reports to: Case Manager Supervisor
Location: Washington, DC
Schedule: Flexible schedule (Monday-Friday), between 7 am-8 pm, some evenings, holidays, and weekends may be required to support operations and to respond to emergencies.
Classification: Full-Time Exempt
About Us:
Friendship Place is a nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.
Our Core Values:
Friendship Place is a Person – First Organization that believes in promoting transparency, and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:
Excellence and Innovation
Finding Ways to Say “Yes”
Caring at the Core
Agents of Change
Support, Empowerment, and Development
Integrity and Accountability
Summary:
The position provides support to participants in bridge housing who are transitioning from homelessness to permanent housing. The bridge housing model seeks to stabilize participants and coordinate with external providers to house participants within 90 days. The Valley Place approach embraces a Housing First model and philosophy. The Case Manager works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, participant-driven process.
Responsibilities:
Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc.
Deliver face-to-face contact to participants, and work in conjunction with external providers
Demonstrate empathy and flexibility in responding to participants’ needs and requests fostering wellness and independence
Engage participants and assess individual needs, preferences, and strengths
Develop short-term goals to help stabilize participants and support their transition into permanent housing.
Assist participants in locating and selecting wraparound services
Monitor medical/psychiatric needs and medication management of all household members
Assist participants in securing adequate housing resources
Participate in multidisciplinary meetings and regular supervision
Complete progress notes and all mandatory paperwork within required timeframes (48 hours for case notes, 24 hours for unusual incidents)
Maintain participant’s electronic records in the Housing the Homeless database
Attend professional trainings and conferences as needed
Perform all other duties as assigned
Requirements:
Background & Qualifications:
A High School diploma or GED and six years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR
A Bachelor’s degree in any field, and two years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR
A Master’s degree in Social Work or a related a human services field and one to two years of experience
Understanding of adult rehabilitation services and a person-centered approach
Experience working with individuals experiencing chronic homelessness
Experience with addictions, mental health, and co-occurring disorders
Strong written and verbal skills
Ability to work in a culturally diverse environment
Ability to work well under pressure
Ability to work as a team player
Strong commitment to mission, including racial equity and social justice
Physical & Environmental Requirements:
The position will operate in a site-based service environment. Program participants live on-site in apartment-style accommodations, and employees will provide both in-home and office-based services. Some services may be provided to participants in the community on an as-needed basis. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employees must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs)
Background Checks:
The selected candidate will be required to complete and pass background checks specific to contract requirements that may include: criminal history background check and/or fingerprinting, FBI Background Check, DC Metropolitan Police Background Check, State-of-Residence Police Background Check, DC Child Abuse Registry (CFSA), National Sex Offender Registry Check, Drug Panel and Alcohol Screening, Tuberculosis Test, and Driving Record check (for positions transporting participants), and confirmation of COVID-19 vaccination record.
Direct Reports:
None
Indirect Reports:
None
Specific Requirements:
Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver’s license.
Other Details:
Application Deadline: This job is open until filled or until the hiring manager determines they can no longer accept applications.
Compensation: The hiring pay range is between $58,117.00 and $63,506.00 annually. The starting annual salary is based on a step system. A candidate’s starting pay determination is based on meeting the basic position requirements and current completed education, credentials, and work experience. Please note: The step system is set and not open to pay negotiation.
COVID-19: All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19 in accordance with the agency’s COVID-19 protocols and applicable law and guidance. This includes, but is not limited to, wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider pursuant to CDC, state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes, Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion, consistent with applicable law, consistent with CDC guidelines, and the DC Department of Health.
Location: Washington, DC 20020
Interview Process: Phone screening, Panel-style interview, program visits, and final interview.
Website: www.friendshipplace.org
Equal Opportunity Statement: We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law.
Reasonable Accommodation Statement: Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at [email protected]
Title: Case Manager
Company: Friendship Place
Location: Washington, DC
