Overview
Box Office & Social Media Manager Jobs in Mount Vernon, WA at Lincoln Theatre Foundation
LINCOLN THEATRE CENTER FOUNDATION
BOX OFFICE AND SOCIAL MEDIA MANAGER
POSITION SUMMARY
The Box Office and Social Media Manager is responsible for overseeing ticketing operations, patron engagement, and the theatre’s digital presence. This role ensures a seamless box office experience while managing social media, event calendars, and marketing communications.
This is a [full-time/part-time] position, reporting to the Programming Director.
ESSENTIAL DUTIES & RESPONSIBILITIES
Box Office Management
Serve as the primary point of contact for patrons via in-person, phone, and email communications.
Process ticket sales and resolve customer concerns related to ticketing and events.
Oversee and schedule Box Office Volunteers, ensuring proper training and support.
Maintain updated knowledge of programming, ticketing policies, and theatre events to assist patrons effectively.
Handle daily deposits and coordinate with the Finance Manager regarding deposit schedules and reconciliations.
Maintain proficiency in Arts People, Square, and deposit tracking systems for sales and reporting.
Social Media & Digital Marketing
Develop and manage content for Lincoln Theatre’s social media platforms, weekly newsletter, and website.
Keep Lincoln Theatre events updated on community websites, including:
Mount Vernon, Burlington, and Anacortes Chambers of Commerce
GoSkagit.com and other local event calendars
Free local newspaper listings
Coordinate with the Development Director to align marketing strategies with donor engagement and sponsorship goals.
Track and analyze audience engagement data to refine content strategies.
Administrative & Event Coordination
Organize and distribute charitable donations for community events upon request.
Manage membership renewal communications and member inquiries.
Book hotel accommodations for visiting artists as needed.
Ensure voicemail boxes are monitored and messages are responded to promptly.
Order food for Board meetings in coordination with the Director of Operations and staff.
QUALIFICATIONS
Minimum of [X] years experience in box office operations, marketing, or customer service.
Proficiency in ticketing software (e.g., Arts People, Square), social media platforms, and database management.
Strong communication and problem-solving skills, with the ability to assist a diverse audience.
Ability to manage multiple priorities in a fast-paced environment.
High school diploma or GED required; associate’s or bachelor’s degree preferred.
IDEAL CANDIDATE ATTRIBUTES
Experience managing customer interactions in an arts or entertainment venue.
Knowledge of digital marketing and social media best practices.
Ability to work independently and collaboratively within a small team.
A passion for the performing arts and community engagement.
ABOUT THE LINCOLN THEATRE
The Lincoln Theatre is a beautifully restored 500-seat vaudeville and silent movie theatre, built in 1926 and located in downtown Mount Vernon, Washington. Welcoming over 40,000 patrons annually, the theatre offers diverse programming and fosters strong community partnerships.
As a 501(c)(3) non-profit organization, the theatre is managed by the Lincoln Theatre Center Foundation in collaboration with its Board of Directors. Owned by the City of Mount Vernon, the Lincoln Theatre was placed on the National Register of Historic Places in 1989.
Mission Statement:
The Lincoln Theatre aims to entertain, inform, and inspire our diverse community through cinema, live performances, and educational programs while preserving the theatre’s historic integrity and heritage.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Shift availability:
Day Shift (Preferred)
Ability to Commute:
Mount Vernon, WA 98273 (Preferred)
Ability to Relocate:
Mount Vernon, WA 98273: Relocate before starting work (Preferred)
Work Location: In person
Title: Box Office & Social Media Manager
Company: Lincoln Theatre Foundation
Location: Mount Vernon, WA
