Overview
Bilingual Outreach Specialist Jobs in Dallas, TX at Hope Cottage, Inc
Title: Bilingual Outreach Specialist
Company: Hope Cottage, Inc
Location: Dallas, TX
Bilingual Outreach Specialist
Reports to: Director of Parenting Supportive Services
Status: Full-Time, Exempt
Location: Dallas, Texas
The Opportunity
This position provides services to pregnant or parenting individuals with the intent of reducing the incidence of unplanned pregnancy and provides parenting families with life skills training and positive parenting education.
About Hope Cottage
Hope Cottage is a nonprofit organization dedicated to building strong and healthy families through adoption, foster care, and related support services. For over 100 years, Hope Cottage has served children and families with compassion, integrity, and excellence. Our vision is a safe, loving family for everyone.
What You’ll Do:
Primary responsibilities include presenting approved curricula and providing individual and family case management to assigned clients. This position maintains professional relationships with assigned community agencies and promotes Hope Cottage services.
Responsibilities
· Maintains positive working relationships with assigned community organizations and provides information about all Hope Cottage services relevant to shared clients
· Provides information and referrals to pregnant and parenting clients in community organizations to help them with resources to improve parenting skills
· Provides direct services to assigned clients, including basic assistance
· Performs client needs assessments and creates viable service plans
· Identifies clients needing counseling and makes referrals to appropriate Hope Cottage staff
· Conducts group parenting classes using approved curricula in assigned venues
· Manages inventory of client assistance, such as diapers and personal care items, to ensure materials are available to distribute as directed
· Uses approved training materials in parenting classes.
· Provides information and referrals to pregnant and parenting clients within the scope of the TPCN contract and Hope Cottage policies and procedures.
· Delivers and bills for any applicable contracted service provided to eligible clients
· Maintains program client files to ensure compliance with applicable contract requirements and Hope Cottage Policy and Procedures.
· Uses effective time-management skills to ensure adherence to assigned presentation schedules.
· Completes case notes and documents services within the timeframe agreed upon with the supervisor, including updating Case Book and Briteworks.
Team Collaboration
· Forms strong working relationships within the team and treats others with respect
· Accepts other duties to support the program and the agency as assigned.
· Ensures compliance with all organization policies, guidelines, and procedures
· Maintains a neat and clean appearance, always.
· Brings problems to the attention of the supervisor; is willing to ask for help.
· Maintains confidentiality of client information 100% of the time.
· Consistently follows Hope Cottage’s code of honor.
What We’re Looking For:
Educational Requirements:
High school diploma or equivalent, Bachelor’s degree preferred.
Required Experience:
At least one year of experience in a non-profit or community agency providing client support.
Other Qualifications:
· Confidence in presenting to an audience of 15 or more people
· Must read, write, and speak both English and Spanish fluently, bi-cultural preferred
· Works independently to accomplish duties
· Possesses the ability to keep the subject matter interesting to the target audience
· Dresses professionally and appropriately when representing the agency in the community or with peer groups.
· Demonstrates proficiency in using technology, including but not limited to Microsoft applications, presentation software, and equipment
Why Join Hope Cottage?
This is an opportunity to play a meaningful role at a mission-centered organization with deep community roots and a powerful impact on women, children, and families. The Bilingual Outreach Specialist will be a trusted member of the Parenting Supportive Services team. Your efforts ensure that women, children, and families living in low-income, underserved neighborhoods in Dallas receive the support and care they need to thrive through Hope Cottage’s parenting education classes.
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