Overview
Bilingual Community Based Family Advocate Jobs in San Antonio, TX at ChildSafe
Job Title: Bilingual Community Based Family Advocate
Work Status: Full Time
Reports to: Community Based Family Advocate Manager
Classification: Salary/Exempt
Mission: Established in 1992, ChildSafe is a nonprofit organization created to combat child sexual abuse in our community. Serving as Bexar County’s only Children’s Advocacy Center (CAC), we provide a continuum of care including crisis management, case management, counseling and support services to child abuse survivors and their non-offending family members.
The goals of the agency and its multidisciplinary partners include the following: a recorded forensic interview; ensure the coordination of appropriate and thorough investigation and prosecution of sexual and physical abuse and neglect cases with public and private agencies; provide crisis intervention and on-going counseling; provide public education and professional training; and advocate for the child and family during the investigative process.
Essential Job Function: Under the supervision of the Community Based Family Advocate Manager, and in coordination with the Bexar County Multidisciplinary Team and Community Wellness Hub, the Bilingual Community Based Family Advocate is responsible for providing case management and support services to children and family members that are victims of child abuse or at a high risk of child abuse by increasing access to care and community supports to prevent victimization.
Skills Needed: Success in this position requires a commitment to establishing a trust-based service relationship through collaboration with the client and client’s family. The position requires a high degree of organization and the ability to complete job tasks autonomously and with minimal day-to-day oversight. Must be comfortable conducting home visits and have excellent oral and written communication skills in both English and Spanish. Individual must be willing to help define the scope of the role and maintain flexibility. Strong computer and database documentation skills are required. Knowledge of Bexar County community resources is essential.
Experience/Education Required:
A master’s degree from an accredited college or university in social work and experience in the field of child abuse or child maltreatment and providing community-based services and/or case management services is preferred. Or bachelor’s degree with equivalent experience in the field of child abuse or child maltreatment and providing community-based services and/or case management services.
Bilingual (Spanish/English) abilities required.
Experience collaborating with a multidisciplinary team of professionals.
Experience conducting home visits and working outside of a traditional office setting.
Extensive knowledge of Bexar County community resources.
Advanced training in crisis intervention preferred.
Training in Trust-Based Relational Intervention (TBRI) or Motivational interviewing is preferred.
Ability to communicate effectively orally and in writing.
Experience working with children and families in crisis.
Knowledge of the 8 core competencies of Community Health Workers, as defined by the Texas Department of State Health Services.
Ability to organize a variety of tasks and deadlines.
Possess proficient computer skills. Knowledge of Social Solutions “Efforts to Outcomes” is a benefit.
This position requires a valid Class “C” driver’s license or valid driver’s license from another state with the ability to obtain a valid Texas driver’s license within 30 days of becoming a Texas resident. Use of your own vehicle for travel and proof of auto liability insurance are required.
Ability to pass a criminal background check and CPS registry check.
Responsibilities:
Maintain a caseload of 30 children, and their family members, who have been identified as high risk of child abuse and have access to care barriers to include poor social supports and health disparities.
Acts as an advocate for children, and their family members, by providing long term case management, support, referral, and follow up services.
Provide informal counseling and social support.
Attend and participate in the Community Wellness Hub meetings as a representative for access to care concerns regarding child abuse and maltreatment victims.
Acts as a liaison between the client and health/social service providers
Align with the 8 core competencies of Community Health Workers, as defined by the Texas Department of State Health Services.
Provide long term case management services to meet the needs of families which include but are not limited to referrals for mental health services, medical evaluations, and other social services such as TANF, Medicaid, Texas Workforce Commission, and WIC. Will also be required to assist in the completion of applications for community programs and ensure follow through.
Provide social work planning by working with families to develop and implement individualized service care plans based on formal assessments of their unique needs.
Demonstrate understanding of the CDC framework for child abuse and neglect prevention.
Provide court, service, or healthcare appointment, accompaniment when requested.
Make initial home visits to clients and at follow-up intervals as needed.
Provide families with educational information of the impact of trauma on child development, behavior, and health outcomes.
Conduct crisis assessments and provide intervention recommendations according to ChildSafe policy.
Assists and participates with the prevention department staff in scheduling training for community organizations, service clubs, and/or institutions that wish to schedule an opportunity for awareness education.
Ensure HIPAA and client confidentiality are always maintained.
Performs other duties as assigned by supervisor and/or agency.
Performance Standards:
Maintain a caseload of 30 children and their family members at a high risk for child abuse
Documentation entered within 24-48 business hours in ChildSafe database Efforts to Outcomes (ETO) of collateral work. (Collateral work includes documentation of all client contacts, services provided, and progress towards service plan completion.
Crisis intervention services are documented within 24 hours.
70% of clients successfully completed their individualized service plan and meeting set goals.
A minimum of 90% on Quality Assurance (QA) compliance.
90% of clients on caseload should be actively receiving services.
Regular attendance at agency and Community Wellness Hub meetings.
Up to date and current on all required employee training and licensure requirements (if applicable).
Working Conditions/Physical Demands:
Regular Bexar County wide travel to client’s homes and various work locations as assigned.
Must be able to remain in a stationary position 50% of the time
Needs to move about the office to access cabinets, files, office machinery including computers, copiers and printers
Operates a computer and other office productivity machinery (EG: copiers and printers)
Will frequently ascend/descend ladder to retrieve client files
Will frequently position oneself to obtain supplies including hygiene and clothes for clients which are stored in overhead cabinets or open shelves
Occasionally lifts supplies, food, and clothing weighing up to 30 pounds
Hours/Shifts:
Full-time position working 39 hours. Work hours will be established within the following hours of operation:
Monday through Thursday: 8:00 am – 8:00 pm
Friday: 8:00 am – 4:00 pm
*This is a grant-funded position, Extension of the position term will be contingent on funding and/or success of the position.
Some after-hours/weekend/holiday appointments may be scheduled to accommodate client needs as well as emergency situations. Staff may need to work after hours in response to client crisis situations.
Benefits: Paid vacation, illness, mental health and holidays. Other benefits include, but not limited to major medical, dental, vision, life, and 401(k) Safe Harbor Retirement Plan.
General Statement: This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Employer. Employees are required to comply with supervisory instructions and perform other duties, responsibilities and assignments requested by supervisors.
This job description does not constitute an employment contract between ChildSafe and any employee.
ChildSafe is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, age, disability, or genetic information, in accordance with federal and state law.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Ability to Relocate:
San Antonio, TX 78220: Relocate before starting work (Required)
Work Location: In person
Title: Bilingual Community Based Family Advocate
Company: ChildSafe
Location: San Antonio, TX
