Overview
Associate Manager of Case Management/L Jobs in Los Angeles, California, USA at Illumination Foundation
Position: Associate Manager of Case Management (L.A.)
“Every person deservescompassion, dignity, and the safety of a place to call home.”
Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted,interdisciplinaryservices in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.
Job Description
TheAssociate Manager of Case Managementis responsible for overseeing all CalAIM recuperative care and short term post hospitalization related processes and assisting the manager of case management with the supervision of Los Angeles case management staff. The associate manager is responsible for attending all health plan ICT’s, ensuring all CalAIM contract deliverables are met, and reviewing and submitting authorization requests.
The associate manager will train and supervise case management leads and ensure they are properly onboarding and supervising case management staff. The associate manager is expected to assist with service provision for high acuity clients and developing external relationships with other service providers.
The pay range for this position is$29.00 – $30.00per hour, depending on experience.
Responsibilities
Supervision
Supervise case management staff for daily tasks, case oversight, training, and growth.
Coordinate hiring process of new case management staff.
Work with Site Managers on all client decisions including exits, extensions, intakes, and other case planning action steps.
Coordinate orientation and ongoing in-serviceeducationfor staff to improve skills and client care.
Client Care
Provide case consultation and emergency management for case oversight.
Provide management support to assist case managers and clients in creating crisis management plans or plans to support client’s progress towards self-sufficiency.
Oversee care coordination in partnership with Program Managers and Site Managers for all programs to ensure client care, effective case planning, and positive outcomes.
Documentation
Ensure accuracy of data for contract compliance, grant reports and other reporting needs.
Assist Program Manager with contract compliance as requested.
Collaboration
Attend community meetings and collaborations to build relationships and partnerships.
Coordinate resource presentations for case managers to increase knowledge of community resources.
Mission Support
Demonstrate a commitment to Illumination Foundation’s mission and core values.
Implement programs and policies designed to maximize the efficiency of program and ensure that all client needs are met.
Display full understanding of the problems of client flow and scheduling.
Demonstrate the ability to motivate staff and foster apositive attitudetoward changes.
Act in an ethical manner reflecting core values of integrity, transparency, accountability,respectand responsibility.
Model openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
Maintain confidentiality of work related information and materials.
Accept personal responsibility and accountability for performance of duties.
Support volunteers as needed; ma…
Title: Associate Manager of Case Management/L
Company: Illumination Foundation
Location: Los Angeles, California, USA
Category: Management, Non-Profit
