Overview
ASSISTANT PROGRAM DIRECTOR Jobs in Makutano, Haut-Katanga, Democratic Republic of the Congo at Live Oak Adult Day Services
Title: ASSISTANT PROGRAM DIRECTOR
Company: Live Oak Adult Day Services
Location: Makutano, Haut-Katanga, Democratic Republic of the Congo
JOB SUMMARY
The Director of Operations leads the operational backbone of Live Oak, a 501(c)(3) nonprofit delivering older adult day services across four sites — Willow Glen, Los Gatos, Cupertino, and Gilroy. Reporting directly to the Executive Director, the Director of Operations ensures that every site runs smoothly, compliantly, and with dignity at the center of every client interaction. This individual will standardize financial and compliance practices across all locations, strengthen a high-performing, mission-aligned team culture, and serve as a steady operational presence.
Key Responsibilities
- Operational Support, Regulatory Compliance & Quality Assurance
- Maintain full compliance with California Community Care Licensing (Title 22), health department standards, and California labor laws, including timely submission of required documents such as business license renewals, California Certificate of Good Standing, DSS Forms (309, Lic 500) for changes in board, personnel, and other related filings
- Update and distribute the Department of Social Services (DSS) Policy and Procedure Manual in accordance with current regulations and organizational practices.
- Per DSS compliance, lead regular site audits to ensure safety, emergency preparedness, and accuracy of staff and client records across all program locations.
- Ensure the integrity of census reporting, including the Master Client List and attendance records at each center.
- Maintain compliance and ongoing training with all mandatory health clearance requirements, including TB tests and COVID-19 vaccination records, and ensure background check requirements are met for all staff.
- Act as the primary gatekeeper for cybersecurity, ensuring data privacy, system security, and compliance with applicable digital security standards across all program operations.
- Financial and Resource Management
- Manage day-to-day financial operations, including cash flow management, accounts receivable and payable, payroll processing, and banking activities.
- Ensure compliance with all grant reporting and audit requirements in coordination with the organization’s accounting vendor.
- Partner with the Executive Director and Treasurer to develop, monitor, and manage the annual operating budget with fiscal discipline and transparency.
- Proactively monitor and follow up on aging accounts receivable to ensure timely collections and minimize outstanding balances.
- Support the client centers by managing landlord and vendor relationships, and contracts across key service areas, including leases, catering and meals, janitorial, maintenance, and IT.
- Oversee procurement of program supplies, office equipment, and safety gear, balancing cost-effectiveness with uninterrupted program operations.
- Human Resources & Staff Development
- Ensure the training program for staff is communicated appropriately and completed in a timely manner.
- Support the Executive Director who leads recruitment with a hiring committee (appropriate selection of interviewers, documentation, discussion and decision)
- Support the onboarding for program staff and volunteers.
- Foster a positive, inclusive, and collaborative workplace culture rooted in Live Oak’s core values of dignity and compassion.
Qualifications
Education
- Bachelor’s degree in Business Administration, Finance or a closely related field required.
- Master’s degree is preferred.
Experience
- Minimum of 1–2 years of progressive management experience in adult day care, assisted living, or a social service nonprofit setting.
- Demonstrated success in supporting multi-site or multi-program operations.
Knowledge & Skills
- Strong analytical and problem-solving skills with keen attention to detail.
- Strong financial acumen, including budget management, grant compliance, and vendor negotiation.
- Working knowledge of cybersecurity principles, with the ability to oversee data protection strategies and ensure organizational compliance with digital security standards.
- Proven experience in operational planning and process improvement.
- Exceptional organizational skills with the ability to manage multiple priorities and deadlines across diverse locations.
- Proficiency in Google Workspace and Microsoft Office Suite; experience with client or program management software; ability to adopt new technologies quickly.
- Excellent written and verbal communication skills, with the ability to engage effectively with staff, families, regulators, and community partners.
- Working knowledge of nonprofit accounting standards, employment law, and government contracting.
- Knowledge of California Title 22 regulations governing Adult Day Programs is a plus.
- Collaborative team player with the ability to support others effectively.
Attributes
- Values-driven and empathetic leader with genuine respect for older adults and a passion for supporting family caregivers.
- Collaborative team builder who leads by example and empowers those around them.
- Calm and solutions-focused under pressure, with a high degree of professional integrity.
Requirements
- Valid California Driver’s License and reliable personal vehicle required; regular travel between program sites is expected.
- Ability to lift up to 25 lbs and assist with equipment setup or event preparation as needed.
- All Live Oak Adult Day Services position require
- Current CPR & First Aid Certification
- Mandated Elder Abuse Reporter Designation
- DOJ/FBI Background Clearance
- Clear TB Test and Health Screening
Benefits
- Medical, Dental, and Vision Insurance
- PTO, Paid Holidays, and Bereavement Leave
JOB SUMMARY
Live Oak Adult Day Services provides a structured day program that enhances the lives of older adults and provides respite for caregivers. The Assistant Program Director supports day-to-day program operations and client care, helps coordinate activities, and provides lead support to Program Specialists and volunteers under the direction of the Program Director.
Position Information
- Classification: Non-exempt ($25-$27 hourly); overtime-eligible under applicable wage and hour laws.
- Schedule: Monday-Friday (schedule may vary based on program needs).
- Availability: Occasional evenings/weekends may be required for planned agency events (e.g., fundraising, community outreach).
- Reports To: Program Director
Essential Functions
The items below reflect the essential functions of the job. Reasonable accommodations may be made to enable
Individuals With Disabilities To Perform These Essential Functions.
- Provide direct support and supervision to adult day program participants, including assistance with activities of daily living (ADLs) as assigned and consistent with training and care plans.
- Assist with planning and leading group and individual activities that support participant engagement, safety, and well being.
- Observe participants and promptly document and communicate notable changes in physical, behavioral, or psychosocial status using established procedures.
- Help maintain a safe, clean, and organized program environment; identify and address hazards in real time.
- Support daily program flow (set-up, transitions, meals, hygiene/toileting assistance, and clean-up) to ensure participants are supervised at all times
Key Duties & Responsibilities
- Client Care and Program Delivery
- Work alongside the Program Director and Program Specialists in daily program delivery and participant supervision.
- Provide hands-on assistance with mobility, toileting, hygiene, eating, and other personal care tasks as assigned and trained.
- Participate in daily debriefs/wrap-ups, participant reviews, and annual participant appraisals as scheduled.
- Maintain accurate, timely documentation (e.g., attendance, incident notes, observations) as assigned
- Coordination and Lead Support (Non-supervisory)
- Assist with monthly activity calendar development by gathering ideas, preparing materials lists, and coordinating setup/clean-up.
- Provide day-to-day work direction and coaching to Program Specialists and volunteers on assigned tasks, consistent with established routines and agency policies (this position does not have independent authority to hire, discipline, or terminate staff).
- In the Program Director’s absence, serve as the on-site point of contact to keep the daily schedule moving and to escalate issues to the Executive Director or designated manager per procedure.
- Safety and Incident Response
- Follow established emergency procedures (e.g., fire/earthquake drills, sudden illness, participant falls) and assist with drills as scheduled.
- Immediately report and document incidents, injuries, and suspected abuse/neglect in accordance with licensing requirements and agency policy.
- Maintain participant confidentiality and follow HIPAA/privacy practices as applicable
Qualifications
Education: Associate’s degree or higher in a related field (e.g., Gerontology, Social Services, Psychology, Human Development, Health Sciences, Education) preferred; equivalent combination of education, training, and experience will be considered.
Experience: Prior experience working with older adults and/or adults with functional limitations in a professional care
setting preferred.
Knowledge/Skills: Ability to follow written care plans and procedures; strong interpersonal skills; basic documentation
and computer skills; ability to de-escalate and communicate calmly
Physical Requirements & Work Environment
- Ability to remain on feet for extended periods; frequent walking, standing, bending, and reaching.
- Ability to lift, push, pull, and carry up to approximately 30 pounds; ability to assist with participant transfers and mobility using proper body mechanics and equipment (as trained).
- Work is primarily in an adult day program setting with exposure to communicable diseases; use of PPE may be required.
Compliance Requirements (Pre-Employment & Ongoing)
- At least 18 years of age.
- Valid California Driver’s License and reliable personal vehicle required; regular travel between program sites is expected.
- Ability to lift up to 25 lbs and assist with equipment setup or event preparation as needed.
- All Live Oak Adult Day Services position require
- Current CPR & First Aid Certification
- Mandated Elder Abuse Reporter Designation
- DOJ/FBI Background Clearance
- Clear TB Test and Health Screenin
JOB SUMMARY
Live Oak Adult Day Services provides a quality day program to enhance the lives of frail, dependent seniors and offers respite for their caregivers. The Program Specialist works with the Program Director and Assistant Director to plan and provide daily activities designed to meet the clients’ needs and interests.
Hours & Compensation
- Schedule: Monday through Friday, 9
- Status: Part-time position.
- Hourly Range: $20 and up, dependent on education level and previous experience.
Duties & Responsibilities
- Assist the Program Director in ensuring the safety and well-being of all clients.
- Work as a staff team member, lead client activities, and provide direct care assistance, as needed.
- Be alert to and document any observed changes in clients, including physical, behavioral, or psychological conditions.
- Manage facilities for short periods when the Program Director and Assistant Director are absent.
- Participate in all in-service training and staff meetings.
- Contribute ideas toward program development and enrichment of the clients’ experience in the day care program.
- Assist with inventory of program supplies.
Qualifications And Requirements
The qualified candidate must have any combination of education and/or experience that provides the requisite skills and knowledge to work with frail elderly persons in a professional setting.
All applicants must be able to meet the following mandatory requirements:
- Be at least 18 years of age.
- Obtain clearance from the Department of Justice (DOJ) prior to presence at the facility.
- Obtain a “Good” health screening.
- Obtain negative TB test results, either less than one year before or seven days after the employment date.
- Obtain and maintain First Aid/CPR certification prior to providing any direct care or supervision to clients.
- Acknowledge and sign a mandatory statement regarding the legal obligations of Dependent Adult Physical Abuse Reporting. (Refined from the original point)
- Be able to drive a car to arrive at various centers.
