Overview
Advancement Operations Manager Jobs in Newton, MA at William James College
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illiam James College is in an exciting growth phase at a time when its work is more essential than ever. For 50 years, the College’s talented faculty and staff have been educating professionals to bring mental health treatment skills to businesses and organizations, health care systems, correctional facilities, community mental health centers, schools, and consulting rooms. William James College is committed to educational excellence in applied psychology and developing the next generation of skilled professionals to increase access to behavioral healthcare for all people.
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osition Summary
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he Office of Institutional Advancement seeks an Advancement Operations Manager to optimize and enhance the work happening within our department. This position is responsible for the oversight, management, and integrity of gift processing, the customer relations management database, Raiser’s Edge NXT, Record maintenance, reporting, market analysis, and research. This position is also responsible for training and supporting staff, leading special database projects, and will either be responsible for or have oversight of support staff in generating reports, queries, and mailing lists. Included in this focus area, the Advancement Operations Manager will also be responsible for the development of policies and procedures, including fund agreements and fund reporting, donor stewardship processes, and systems for prospecting, research, and pipeline development. Additionally, the Advancement Operations Manager serves as the primary liaison with the Finance Department and institutional leaders to ensure funds are appropriately spent and reported back to donors.
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ssential Functions
Processing and Donor Acknowledgment
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anage all aspects of gift processing and gift acknowledgment for William James College Advancement Office.
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artner with the finance office to ensure systems are in place to accept, maintain, and report on gifts, pledges, and funds from donors and departments.
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nsure all reporting activities are handled with accuracy and in a timely manner.
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versee the ongoing maintenance of policies and procedures governing gift booking, reporting, acknowledgment, and receipting and ensure they comply with internal and external auditing measures.
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repare monthly pledge balance reports, issue pledge reminders, and maintain pledge documentation for all fundraising activities.
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onduct routine gift audits for daily deposits and monthly closes and assist Finance with fund/gift audits and reconciliations, as needed.
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onor Stewardship and Engagement
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versee donor stewardship program and ensure systems, processes, and workflows effectively steward donors across all areas of giving.
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ct as an expert resource regarding the usage of restricted gifts and identify issues that impede the fulfillment of donor intent.
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ork with front-line fundraisers to ensure proper gift and grant tracking and reporting.
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ssist in the management of acknowledgment letter templates, solicitation forms, etc., ensuring appropriate legal, ethical, and financial language is incorporated.
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und Management and Compliance
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articipate and lead the fund management process, including fund creation and establishing financial relationships to secure gifts to new funds.
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versee the pledge reminder process by ensuring pledge reminders are appropriately tagged in the database and distributed, reports are accurate and timely, and a normal cadence of operational and front-line meetings are followed to determine a strategy for past-due pledges.
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ssist fundraisers in creating pledge agreements to meet legal, ethical, and financial standards for multi-year commitments, endowments, and naming opportunities.
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atabase Management, Information Systems and Analysis
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omprehensive management of the Raiser’s Edge NXT donor database, including working with Blackbaud on system updates, user account management, training, documentation, and reporting.
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onsult with Advancement staff to track and report on fundraising progress and donor trends.
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et and communicate data entry policies, conduct data integrity audits, and oversee records management and data cleanup functions to ensure data accuracy.
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reate mailing lists, fundraising analysis reports, and prospect lists as requested by Advancement staff.
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erve as a resource to the Advancement team on all fiscal, operational, and information system needs.
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erform other duties as assigned or required.
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ducation and Experience
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achelor’s degree OR equivalent combination of education and experience.
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-7 years of progressively responsible fundraising experience, including gift processing and annual campaign management
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inimum two years of experience in Raiser’s Edge, preferably as a gift processing or database manager
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roficiency with Microsoft Office products required
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bility to manage multiple priorities and competing deadlines
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xcellent communication, writing, and organizational skills
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trong research and problem-solving skills
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ommitment to accuracy and database integrity
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emonstrated ability to work successfully in a team environment and collaborate across departments
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enefits
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ur benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.
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illiam James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer
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pplication Procedure
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o apply, please visit our career center .
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eview of applications will begin upon receipt and continue until the position is filled.
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nterested applicants should submit:
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detailed letter of intent responding to the stated qualifications.
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curriculum vitae.
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list of three professional references with complete contact information. (References will not be contacted without the applicant’s prior permission.)
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nclusive Excellence at William James College
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Title: Advancement Operations Manager
Company: William James College
Location: Newton, MA
