Overview
Administrative Assistant PBCA Jobs in Remote at Navigate Affordable Housing Partners
Navigate Affordable Housing Partners is a nonprofit that actively works to enhance all aspects of the housing industry to ensure that people have access to quality, livable housing choices. We develop, own, and manage housing properties and serve as a federal government contractor and consultant to housing agencies.
About the role
This role works remotely from Alabama, Virginia, Mississippi, or Connecticut
It supports a team of Relationship Managers who work in all of our four states to provide onsite support at multifamily properties.
What you’ll do
Prepare documentation and reports for onsite visits
Ensure documentation is managed through internal and external databases
Navigate multiple digital systems to maintain compliance
Qualifications
Associate’s degree and/or significant experience in the affordable housing industry
Experience with digital documentation management is a plus
Detail oriented individual who enjoys organization and compliance
This position is responsible for completing work related to tasks outlined in Annual Contributions Contracts (ACCs) with the U.S. Department of Housing and Urban Development (HUD). Job responsibilities include performing a variety of administrative tasks and clerical activities to support a Performance Based Contract Administration department. The tasks associated with this position require considerable initiative, independent judgment, and the ability to handle administrative details in an efficient, effective, and confidential manner. The work is performed under the general supervision of the Director of Contract Administration.
MAJOR DUTIES AND RESPONSIBILITIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to assign or reassign duties and responsibilities to this position at any time as needed. Temporary modifications to provide reasonable accommodation for a period do not waive any essential functions of the job requirements.
1. Assist the assigned Performance Based Contract Administration department with a variety of clerical tasks that include answering customer calls, filing, and distributing owner/agent document packages,
2. Maintain internal and external databases to ensure work is processed accurately and timely,
3. Generate and send all reminder letters, follow-up data, and general information requests,
4. Assists with processing department tasks (i.e. utility allowances, rent adjustments, owner notification, Management Occupancy Review preparation) as directed by the department supervisor,
5. Assists with data collection, general reporting, and the review of HUD regulations, directives and memoranda as directed by the department supervisor,
6. Adhere to an agreed upon work schedule and be available via telephone and email during the appropriate regular business hours
7. Travel periodically to attend training, conferences, and assist other Field Offices as needed,
8. Perform other duties as required by the position to fulfill the obligations of the program contract.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
1. Thorough knowledge of modern office practices, procedures, and equipment,
2. Considerable knowledge of business communication techniques (i.e. English language skills, grammar, basic accounting/bookkeeping, basic math),
3. Proficient with the Microsoft Office Suite; general knowledge of Windows-based software, and databases,
4. Ability to communicate effectively in writing and verbally, with staff, management, and customers (i.e. HUD, property owners, management agents, residents, local government officials, the public),
5. Highly organized and detail-oriented, with the ability to track multiple tasks, prioritize work, meet deadlines, and review and interpret a variety of instructions furnished in written or oral form,
6. Ability to establish and maintain effective working relationships with colleagues, vendors, residents, owners, management agents, HUD, state, local and federal officials, and the public,
7. Ability to deal with stressful situations in a calm and courteous manner, manage conflict and work under stressful conditions/environments with no adverse or emotional reactions.
PHYSICAL REQUIREMENTS
Must be physically able to operate a variety of office equipment including computers, copiers, printers, scanners, telephones, adding machine, etc.
Must be able to work, move, or carry moderately heavy objects or materials such as files, reports, a calculator, pencils, legal pads, etc.
Visual/hearing ability sufficient to comprehend written/verbal communications in the English language, including the ability to communicate directly and over the telephone and be understood.
Ability to sit or stand for prolonged periods of time in one general location, during work hours particularly when in the office.
EDUCATION REQUIREMENTS
Associate’s degree with coursework in business or a closely related field of study; strong knowledge of Microsoft Office Suite and Windows based software programs; three to five years’ experience in an administrative position, providing general office support, customer service, or an equivalent combination of education and experience.
ADDITIONAL REQUIREMENTS
1. Possession of a valid driver’s license.
Ability to be insured under all applicable corporate insurance policies and fidelity bonds.
Attend the annual all-staff meeting unless excused in writing by the CEO or their designee.
Title: Administrative Assistant PBCA
Company: Navigate Affordable Housing Partners
Location: Remote
