Administrative Assistant – DHS Shelter

Overview

Administrative Assistant – DHS Shelter Jobs in Jamaica, NY at Real Dads Network

About Real Dads Network

Real Dads Network (RDN) is a New York City nonprofit organization committed to strengthening families and communities through supportive services, advocacy, education, and community-based programming.

Real Dads Network operates a NYC Department of Homeless Services (DHS) shelter program and is seeking a dependable, highly organized, and professional Administrative Assistant for the 4:00 PM–12:00 AM shift.

Position Overview

The Administrative Assistant provides administrative and operational support during the shelter’s evening shift. This position supports the Program Director and shelter leadership team with recordkeeping, personnel documentation, reporting, compliance tracking, communications, and general shelter administration.

Because this position works during the evening hours, the Administrative Assistant must be dependable, able to work independently, and capable of maintaining strong communication between evening operations and daytime leadership.

Key Responsibilities

· Provide administrative support to the Program Director and shelter leadership team.

· Support administrative operations during the 4:00 PM–12:00 AM shift.

· Answer and route telephone calls and manage front-desk communications.

· Professionally greet visitors, vendors, staff, and other individuals entering the facility.

· Maintain visitor logs and required administrative records.

· Prepare correspondence, reports, spreadsheets, forms, and other documents.

· Maintain organized electronic and physical filing systems.

· Assist with processing new-hire paperwork and personnel documentation.

· Maintain employee files and review documentation for completeness.

· Assist with preparation for DHS inspections, audits, and compliance reviews.

· Enter and update employee, program, and compliance information in appropriate tracking systems.

· Maintain spreadsheets and administrative tracking logs.

· Track staff training and certification documentation.

· Assist supervisors with records and documentation requests.

· Prepare incident-related and operational documentation as directed.

· Communicate important evening-shift issues to the appropriate members of the leadership team.

· Work collaboratively with Residential Operations, Social Services, Quality Assurance, Human Resources, Fiscal, and other departments.

· Maintain strict confidentiality regarding employee and client information.

· Perform other duties as assigned by the Program Director or senior management.

Qualifications

· Associate’s or bachelor’s degree preferred.

· Minimum of 2 years of administrative or office experience preferred.

· Previous experience in a NYC DHS shelter, homeless-services program, nonprofit organization, or human-services setting is strongly preferred.

· Strong Microsoft Office skills, particularly Excel, Word, and Outlook.

· Excellent organizational and time-management skills.

· Strong written and verbal communication skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Strong attention to detail and follow-through.

· Ability to maintain confidential information.

· Dependable, professional, flexible, and able to work independently.

· Must be available to consistently work the 4:00 PM–12:00 AM shift.

Preferred Experience

Experience with any of the following is highly desirable:

· NYC Department of Homeless Services (DHS)

· Homeless shelter operations

· DHS audits and compliance reviews

· Human-services administration

· Personnel and employee-file management

· Microsoft Excel and administrative tracking

· Quality assurance/compliance documentation

· Nonprofit organizations

Training & Certifications

Candidates must be willing to complete all required Real Dads Network and shelter-related training, which may include CPR/First Aid, NARCAN, HIPAA, Sexual Harassment Prevention, and other required NYC DHS trainings.

Compensation & Schedule

Pay: $27.47/ hour

Employment: Full-Time

Shift: 4:00 PM–12:00 AM (Midnight)

Location: Jamaica, Queens, NY

Work Setting: In-person DHS shelter

Real Dads Network is an Equal Opportunity Employer. We value professionalism, accountability, teamwork, respect, and a commitment to serving New York City communities.

Pay: $27.47 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Title: Administrative Assistant – DHS Shelter

Company: Real Dads Network

Location: Jamaica, NY

Category: