Overview
Administrative Assistant – Care Coordination Jobs in Richmond, VA at Sheltering Arms Institute
Sheltering Arms Institute is a non-profit, state-of-the-science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between Sheltering Arms and VCU Health. Bringing together Sheltering Arms’ trusted brand and clinical reputation with VCU Health’s nationally ranked programs and research, the Institute delivers an innovative, transdisciplinary model of rehabilitative care grounded in advanced technology, research, and evidence-based treatment.
Ranked among the nation’s best rehabilitation hospitals—and the top rehabilitation provider in Virginia—by U.S. News & World Report and recognized as a Top Workplace nationally by USA Today and in Central Virginia by Richmond Times-Dispatch, our culture empowers team members to grow, innovate, and contribute to a shared mission: delivering superior outcomes and redefining what’s possible in rehabilitation.
At Sheltering Arms Institute, you’ll join a collaborative, patient-centered environment where your ideas, expertise, and passion can make a meaningful difference.
If you’re driven to make an impact and help shape the future of rehabilitative care, we invite you to join us in reinventing rehabilitation for life beyond limits.
We are currently seeking a talented full-time Administrative Assistant to join our dynamic and growing team.
The Administrative Assistant – Care Coordination provides quality, comprehensive, and timely assistance to the care management teams with various delegated tasks including, but not limited to, assisting with scheduling, coordinating team meetings, and communicating with team members to improve patient care and efficiency of workflow.
Compensation
- $20.00 – $25.00 per hour
- This range reflects our commitment to pay equity and market‑competitive compensation.
- Final compensation depends on experience, skills, and internal equity.
Responsibilities
- Perform reports and audits as directed by supervisor.
- Communicate effectively with supervisor, care managers, therapists, rehab techs, other team members, and discharged patients/families.
- Complete rounding on patients to gauge discharge readiness and patient experience.
- Complete miscellaneous administrative tasks such as copying, emailing and interoffice mailings, etc.
- Coordinate meeting agendas and takes minutes.
- Collaborate with care managers, physicians, and or unit secretaries to assist in scheduling patient appointments.
- Ensure the supervisor is notified of potential adverse situations and/or customer service issues. Adjust communication timeliness according to urgency.
- Use appropriate communication vehicle (e.g. verbal, memo, email).
- Utilize feedback from a variety of sources (supervisor, therapists, and other departments) to increase quality of performance.
Qualifications and Skills
- Microsoft Office experience.
- Intermediate to proficient computer and typing skills.
- Excellent interpersonal skills and strong organizational skills.
- Medical terminology or healthcare experience preferred.
Education/Certifications
- High School diploma or GED required.
- Business school or equivalent experience strongly preferred. College degree in related field preferred.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Title: Administrative Assistant – Care Coordination
Company: Sheltering Arms Institute
Location: Richmond, VA
Category:
