Overview
Administrative Assistant Jobs in Toledo, OH at Unison Health
Title: Administrative Assistant
Company: Unison Health
Location: Toledo, OH
Position Overview: Unison Health’s Respite Program is dedicated to supporting caregivers of youth with behavioral health needs by providing high-quality, temporary relief services. We work closely with care coordinators, providers, and families to ensure a seamless, compassionate, and impactful experience for all involved.
Position Summary: We are seeking a highly organized, detail-oriented, and data-driven Respite Program Administrator to support the daily operations of our growing program. This position will report directly to the Director of the Respite Program and play a key role in database management, communication, documentation review, and coordination with cross-functional teams. This is an exciting opportunity for someone who thrives in a mission-driven, fast-paced environment and enjoys improving processes, managing data, and making a real difference in the lives of families.
Education/Experience/Other Requirements:
Associate’s Degree or equivalent experience required; Bachelor’s Degree preferred
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Strong analytical skills and ability to create clear, data-driven presentations
Excellent organizational skills and attention to detail
Ability to multitask and manage competing priorities effectively
Exceptional interpersonal and communication skills
Experience in customer service, healthcare, or nonprofit environments preferred
Ability to work collaboratively with internal departments and external partners
Primary Duties:
Maintain and manage the Respite Provider database, ensuring up-to-date records and compliance with program requirements
Serve as a primary point of contact for Care Coordinators, Respite Providers, and caregivers; provide excellent customer service and program guidance
Monitor all respite documentation for accuracy, completeness, and compliance; proactively identify and correct errors
Support preparation and submission of payment requests; collaborate with Accounts Payable and other cross-functional teams
Create and deliver data-driven reports and presentations using Microsoft Excel, Word, and PowerPoint
Analyze service utilization data and trends to support decision-making and program improvements
Update and maintain content on the Respite Program’s website to reflect current offerings, resources, and processes
Assist in the development and implementation of internal systems that enhance program efficiency
Support the Director in various administrative and strategic initiatives as needed
Why Join Us?
Unison Health is committed to improving the lives of children and families across our community. As a Respite Program Administrator, you will be an integral part of a team that values compassion, innovation, and excellence. Your work will directly impact caregivers and the youth they support, helping to strengthen families and communities.
Unison also offers:
Eight paid holidays
Medical, dental and vision insurance, short and long-term disability plans and life insurance
403b retirement plan that includes a base and match
On-site education and training
Tuition reimbursement
Generous PTO starting day one
HSA with employer contribution
EOE
